Beginning to end was exceptional. I contacted STB via Angie's List email on Wednesday morning (3/18) - I received an email and phone call follow-up immediately from TS asking if we could meet at 4:30 for an estimate. We met at 4:30 and did a walk through, he showed me options/colors, I received a formal quote from him at 6pm, signed, and was scheduled for the next day by 8pm that same night - with a custom color no less. The crew did a great job; and by the time I got home the work was done, cleaned up, without issue. I highly recommend TS Kim and STB Remodeling - professional, responsive, thorough - in less than 24 hours I went from first contact to installed gutters - pricing was slightly less or right in line with other quotes I received. But I honestly can say I've never experienced such a well oiled process from quote to completion before - I'm actually now looking forward to getting the roof replaced in the next year or so!