We would not hesitate to recommend this company based on our positive experience from the start of this project to its end. The owner, Ralph, is highly responsive (promptly answering texts and emails and providing a copious amount of relevant information) and exceedingly informed about the equipment he suggests. We trusted him immediately upon our first meeting, relying on his expertise to provide us with the system that would best meet our needs. I was grateful to feel comfortable allowing him to choose the appropriate components for us as it saved me hours of research time. He emailed a very detailed, reasonable and impressive proposal, without any pressure to upgrade beyond what would work in our space. Due to a delay in the receipt of some components, our scheduled installation date had to be moved. Ralph was extremely accommodating, fitting us into his already busy schedule so that our lives would not be unduly interrupted. He and Kevin (a very nice compliment to the team) spent most of one day installing the new system, insuring that all was functioning. Ralph remained at our home into early evening to review the operation of our new remote which operated all of our components. He was unfailingly patient and checked to make sure that we were completely comfortable with the system. In this day and age, it is not always guaranteed that one will have a positive experience with a business. Ralph creates that positive experience with his winning personality and obvious regard for his customers and their satisfaction.