Extremely well. First of all, I brought my tv in for repair and they were very efficient in the diagnosis of it. Bottom line, it was likely to cost about 50% of what a new, comparable Samsung 60 inch TV would cost. Problem was that it was very possible that it would need repair again soon. Shame on Samsung for building a lemon, but I was willing to give Samsung another chance. The repair person/owner was great. He took a lot of time to explain a number of issues to me, took the new tv out of the box and tested it out, programmed the remote and helped me load it in my car. After about an hour of trying to set it up at home, I was still issues. I called him and explained the problem. He offered to drive to my house and help out. Turns out, Samsung had included a bad connection wire, but after replacing it, we got the tv up and running and I am very pleased with it. I do not know of many companies that would provide that level of personalized service. So if your tv is having issues, go see them. If they can fix it, they will, but if they can't you will have new TV options explained to you and they will stand by those new tvs.