Our GE refrigerator had stopped cooling and after much trouble shooting, we checked Angie's List and called "Appliance Repair Leaders". We called around 10:00 a.m. and asked if they could come the same day. They said they would try to squeeze us in between 4-7. They promptly called at 4:30 to say they were en route. The technician ("Sammy"?) was "no-nonsense", professional and got to work right away. He suspected it was a problem with the fan, and once he disassembled the unit, his suspicion was confirmed. He spent quite a bit of time flushing the line an cleaning out the unit. Before he reassembled things, he made a point to explain what had locked up and what he had done to correct it ... a quick tutorial. Once he was finished, he cleaned up and pushed the fridge back into its space. We had a coupon from Angie's List which helped with the pricing (much cheaper than the quotes we got from calling GE directly). It's been 2 days and the fridge & freezer seem to be cooling properly and the ice maker is back in action. Our experience was overall a good one.