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Carpet Cleaning questions, answered by experts

You should pick ozone treatment to remove smoke odors because it’s a high-tech fire treatment that removes odor molecules from the air in each room of your home. It’s better at getting rid of smoke smells than many sprays and air fresheners because it oxidizes the actual material that’s causing the odor rather than just covering up the smell.

It might be possible to wash your couch upholstery, but we don’t recommend it. Couches labeled with a “W” or “W/S” on the tag might be okay to wash gently with a couch cleaner or a homemade couch cleaning solution, but you have to be very careful not to get the padding underneath wet, as it will deteriorate and potentially ruin your couch. You should hire a professional upholstery cleaner to guarantee a safe, deep clean for your favorite furniture items.

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

You should clean your cushions at the beginning and end of every summer or whenever they look worse for wear. Keep your patio cushions looking newer for longer by cleaning sofa stains as soon as they happen.

Not all outdoor cushions can stand up to the harsh chemicals in bleach. Outdoor cushions are made to be weatherproof and withstand harsh UV lights. Bleach can weaken those properties and ruin your furniture.

The Wamsutter, WY homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.