"I had a subsurface drain completely clogged with tree roots. I had inserted a rod to determine where the clog started and dug down to the spot. I discovered that the old Kenova tarpaper pipe coupling had allowed several large roots to penetrate the pipe. I cut the coupling out with a hacksaw hoping to pull the roots out. However, the roots had grown up about 10 feet of the pipe and I was unable to dislodge them. I bought a 2 ft. section of 3and quot; ABS pipe to replace the cutout section, together with two flexible couplings. But, the old pipe is slightly larger that the replacement pipe and the couplings. I was standing there scratching my head, unable to remove the roots, with a large hole in my yard and couplings that would be the devil to install. I called another drain cleaner and was given high quotes and a bit of a run-around when it came to getting someone to come out and help me.
So, I called Roto-Rooter. The technician came in 15 minutes and gave me a quote that was 2/3 of the lowest quote I had received from the competition. He immediately set to work and in about an hour he had cleaned the line, cut the replacement pipe to length, and managed to install the couplings over the old pipe which was somewhat oversize. He backfilled the hole and tamped the replaced dirt after first checking the flow. It was the best service I have received from a tradesman in years. The technician's name was John. I don't know if he is representative of all of Roto-Rooter's people, but I know that any time tin future I need some drain work done, I will call Roto-Rooter and ask for John.
"

"Helped me fix a clogged drain plug"

"Internal drain tile systems with advanced sump pumps were installed in two basements. They also added the wall coverings to channel any wall leaks to the system. It works perfectly! The employees of Basement Systems are amazing - everyone is professional and helpful. The work was completed quickly. They cleaned up the job site. My basements were a lost cause - now they are restored and I can use them again. Thanks!"

"The installers were so respectful of our house. They were neat and cleaned every thinh up. I love my walk in shower."

"I need you to get the basement clean"

"Our family hired MAC Group to correct items found on a structural report we had completed prior to placing our 50 year old family home on the market. We hired MAC Group to repair structural issues as well as a few other issues found with our 50 year old home. Repairs included but are limited to: installation of multiple interior and exterior tiebacks, sump pump, interior foundation drain installation and other repairs that are commonly needed on an older home in WV. Mac group did a fantastic job on all items of repair listed on our structural report. The men working and managing the job were extremely professional and easy to work with. Mac Group is very well versed in home and foundation repairs and it shows in the completed product. These gentleman take pride in their work and made sure everything was back in place, cleaned and in top condition prior to leaving the site. Cody was incredible to work with and I highly recommend this company."

"Work was done well. There was a mix up about the faucet head, but it worked out fine in the end."

We are committed to excellence in every aspect of our business. \nWe uphold a standard of integrity bound by fairness, honesty, and personal \nresponsibility. Our distinction is the quality of service we bring to our customers. \nAccurate knowledge of our trade combined with ability is what makes us true \nprofessionals. Above all, we are watchful of our customers' interests and make \ntheir concerns the basis of our business.

"Overall great inspection was very detailed and quick inspection"

"Amazing service. Jason was here the next morning and worked on the shower drain that was filled with grout from a tile contractor. Hired a local plumber to clear the drain and all they did was pierce the p trap in 2 places. Jason took over jetted the grout out, then sent the camera and noticed the 2 holes. Didn't leave me hanging over the holidays with family arriving in 2 days. Came back the next morning and dug his way under the home to replace the p trap. Saved me from cutting up all my new interior shower flooring. Highly recommended. Thank you Chloe and Jason."