Roto-Rooter

It was very good, they clear out the problem and they did a good job.

I called them when I was out of town to repair a sewer backup, or so I thought. They came promptly when they said they would and my neighbor explained the situation. Jason snaked out the line and ran a camera through the pipe at which time they discovered the line my washer and two sinks were connected to was the storm drain and not the sewer. Jason came out the next week after I got back to town and ran the lines to the city sewer line per code. Excellent work. He even moved my washer up to my garage where we had decided to place it. He did a very neat job. I also called him the following day to repair a copper line that had leaked in the past, unrelated to the previous day's work. Very efficient and fast. He came within the hour to do the work.

I had a subsurface drain completely clogged with tree roots. I had inserted a rod to determine where the clog started and dug down to the spot. I discovered that the old Kenova tarpaper pipe coupling had allowed several large roots to penetrate the pipe. I cut the coupling out with a hacksaw hoping to pull the roots out. However, the roots had grown up about 10 feet of the pipe and I was unable to dislodge them. I bought a 2 ft. section of 3and quot; ABS pipe to replace the cutout section, together with two flexible couplings. But, the old pipe is slightly larger that the replacement pipe and the couplings. I was standing there scratching my head, unable to remove the roots, with a large hole in my yard and couplings that would be the devil to install. I called another drain cleaner and was given high quotes and a bit of a run-around when it came to getting someone to come out and help me.
So, I called Roto-Rooter. The technician came in 15 minutes and gave me a quote that was 2/3 of the lowest quote I had received from the competition. He immediately set to work and in about an hour he had cleaned the line, cut the replacement pipe to length, and managed to install the couplings over the old pipe which was somewhat oversize. He backfilled the hole and tamped the replaced dirt after first checking the flow. It was the best service I have received from a tradesman in years. The technician's name was John. I don't know if he is representative of all of Roto-Rooter's people, but I know that any time tin future I need some drain work done, I will call Roto-Rooter and ask for John.