"I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water inundation. Also, to get a quote to seal up the crawl space. (The house has a half-basement.) He arrived early in a clean company vehicle and in uniform. Very pleasant, knowledgeable, professional and down-to-earth. His inspection of the areas of concern took some time because he was so very thorough. Once completed with the inspection, he presented various options, and we discussed each option. Seems his concern was more about what was best for my situation rather than profit. I really appreciated that. I predict the construction phase will be very good; based upon the interaction with Mike C."

"Work was started on time and finished early. Great work crew at my work site"

"Super nice. Throughly explained concrete lifting for sidewalks and part of driveway. They did a great job!!!"

"It went great. High quality service. Done on promised schedule. Very reasonable price."

"They were very thorough and meticulous and did a wonderful job."

"He is very professional, consistent, and easy to get a hold of."

"Jodie and crew started exactly when the contract stated.  The crew began with the roof.  All went well until the weather took a turn and began raining almost daily.  Even fighting the weather,  severe at times,  the crew would stick it out and accomplish the day's goals,  working well into the evening if needed.  They next began with the deck roof and extension,  which went very smooth once the weather cooperated and allowed the guys to do their thing.  Finally the concrete pads were poured( fighting the rain again) and the job was complete.  As the guys packed  up the job site,  Jodie said to let him know if their were any issues or concerns with his work in the future.
After some time had passed,  I just wasn't  completely happy with the smaller of the two concrete pads.  I called Jodie and explained that I wasn't totally happy.  He at that time,  with no hesitation,  apologized and said he would take care of,  at no cost to me,  until I was satisfied.  He had gotten very busy,  but promised to get back to me ASAP.  I let him know that I was good with that,  but wanted it done before the snow started.  He agreed and promised it would be done well before that.  A couple weeks had passed and Jodie called and sent a crew up to break up the pad,  then a day or so later,  they were back to pour the new concrete.
I hope I didn't miss anything and have given a proper recollection of the events.  It was  a pleasure to have Jodie and his crew here on this project and would hire them again with no hesitation.
Kudos to the Machen Home Improvements Crew!!!!!!!!
"

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