
Serving Gary, WV and surrounding areas
In business since 1992
Free estimates
Emergency services offered
"Jodi was the only contractor to be prompt and detailed with his bid. All others talked vaguely about what they were going to do (maybe to add money later on?) or just didn't come back because maybe it was above their skill level? He was also the only one who could accurately describe the expected water damage and what could happen during the repair process. There were some bumps in the road with a worker of his who did not correctly rebuild some areas. Jodi recognized this before I had to say anything and he promised to make it right. Because of the rework he had to do, it added cost to the job but he did not pass those charges along to me. He stayed at his bid price, cutting into his own profits, and he did everything perfect. I'm not a professional carpenter but I can see good and bad work. Jodi explained everything he was doing and why. He even dealt with a couple of my special requests. He went above and beyond what most contractors would have done. He seems proud of the reputation of his business. The schedule went a bit longer than I would've liked but there some things that were out of our control that just happens when doing repairs like these. When materials were on site, work was done quickly. The special order windows had some issues with Lowes but even they took care of it.
I was nervous hiring a contractor for the first time. I usually do repairs myself but this was a little out of my range. I went to Angie's list to find a reputable contractor because I needed to spend this kind of money once and get it done right. I will definitely hire Machen Home Improvements to do repairs in the future as he has been attentive to everything I have asked.
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