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Very disappointing experience. Severe disconnect between salesman and install; inaccurate representation. Poor quality workmanship, many mistakes. Communication hugely deficient. No contact with office staff other than Rick, Project Supervisor. Screen on sliding glass door poor quality, thin,...

Outstanding Communication and Service provided.

Tony is a good guy to work with. Prompt on the appointment and the service call.

Very well. Work was done timely, neatly and to our satisfaction. Since we put in the new tub and shower stall 7 years ago, we needed to have some re-caulking done around the tub. We called Mad City and they came out to re-caulk the tub. They were very responsive and did a great job!

Skills and serviced did not meet my needs

Good service, quality tires. they put nitro in our tires because they almost never leak.

They were wonderful to work with.  I compared a lot of other services. Their  price was the best and they did everything.  They were careful to make sure everything matched.  Extremely good quality and service!!

Arden came within a couple of hours of my call. He inspected roof and chimney flashing to find the leak. He suggested that he try just caulking it first, as the alternative would be to tear out all the flashing and completely redo it. He also spent time with me evaluating a couple of gutter...

Googled chimney sweep to find R&R.  Two men arrived 10 minutes early.  They came inside to look over my home and started.  First, they laid down 2 tarps before bringing in their equipment.  The large vacuum had a hose with a fitting that connected to the flue creating a seal.  When the chimney...

It started fine - Andy came out to the house walk us through the estimate and was very pleasant. He sent a team to do the job - Not him - and it appeared to go well. We had the work done because the roof leaked. The job was "ok". The flashing was done poorly and they had to come out to redo it....