Get matched with top garage door pros in Rosendale, WI

"Still have a smaller gap. NO sure what to do. Maybe a bigger and better rubber? seal. Have been busy doctoring with cancer and other ailments and he wad going to do a followup telephone and I kept forgetting to call him. Call me if you have suggestions 725-5444"

"The technician pulled a roller off the door; then told me all the rollers were bad. He wanted to replace them for $150. I asked him if he checked the other rollers; he said no. The door is very easy to raise & lower by hand so I told him no. I asked him if he would check & lubricate the chain. He said that would damage the unit. The owners manual recommends checking the chain tension & adjusting it if needed. He did not look at it at all. He did not perform a safety check either."

"This company charged an elderly couple that lived in a different state $44,000 to replace a flat roof in Two Rivers. After inspecting the roof for a few minutes it was clear that none of the decking the customer paid for to have replaced was actually replaced. It was still spongy and rotten under the new membrane. Unfortunately they lived in a different state and were unable to see the finished product before they paid their invoice."

"The rep from Harold Carpenter arrived within the time span they had given me (the same day as I called, which was fantastic). He was professional, knowledgeable, a nice guy to talk to, and he quickly got everything back in working order. He explained what was required and that he had to replace a few parts. They sent an invoice and I felt the pricing was very fair and it was exactly what I had been told. It was a very positive experience and I would definitely call Harold Carpenter in the future."

"Very well! They worked very hard to get the job done before the weather turned and worked diligently until it was finished. The work was done well and I am very pleased!"

"Typically I don’t write reviews. However, the process of our project was very poorly managed by ARC despite the reassurance that we would have a project manager. We never saw a project manager through the whole process. We had to manage through many issues and rework, from the wrong color siding being put on, to water coming in my kitchen from the roof not being wrapped correctly and nails sticking out of the roof. From the edging not being finished and siding that covered our cable to siding that was cut in corners for some reason to poor calking and beyond. We had to manage and call or email the issues at every step of the way because no one was here managing the project. The final straw was when they were here to finally fix the issues they were nailing siding into a wall and broke the tile in our bathroom. I asked for ½ of the $5K that I had paid to have my shower tiled since the tile was discontinued and it would be roughly $8K to have it redone today. I thought I was being fair, but this is what I got back: “Again, I apologize. It is not an excuse, but with the transition of some key employees things weren't managed correctly. I would be upset if I was in your position. I would have a hard time recommending ARC also. I did talk with management and we will discount $1,000 for the shower with the understanding there won't be a negative review left online. I don't expect a 5 star review online since you didn't' have a 5 star experience. Does that sound fair?” This is not a company that stands behind their work or their word. I would not recommend them as in a previous email I was told: “I am having a hard time to justify a $2,500 discount to my management for a few tiles that may have broken from siding installation.” They MAY have broken? I’m lying? They also asked me to put in an “accent” color where it broke, where there is no other accent tiles and would look horrible. Thank you, but I loved my shower and now it looks horrible and will need to redo the entire shower. But you can’t buy a good review from me as the $1K is not worth it to me (and yes I was told that they have insurance, so they should have it covered). I have attached pictures that show only a portion of the crappy work that we had to have them redo. Shame on you ARC, I went with you despite you being more expensive than another company because of what you promised. Stand behind your word and your work. Very unhappy customer. Wanitta Charnon"

"Our garage door spring and cables broke. We called O'Brien Garage doors and they had someone out to see us within a few hours. We used them in the past (2014) and their technician Ramon did an excellent job. We had a different technician named Thomas this time. He was very friendly, helpful, and kept us informed on what all needed to be done to correct the issue. New spring, attached cables, and installed some silicone rollers (It makes the door so much quieter) and he was in and out in 45 minutes. The price was great also!! I highly recommend O'Brien Garage Doors."