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"The doctor doing the eye exam was very good, but everything else was very bad. The quality of the frames is poor, they break easily. The people helping me select the frames didn't know what they are doing, the frames they recommended for me were too wide for my face and too heavy, they could never get them to fit properly, I finally had to buy a different frame. Even after buying the new frames it took over 8 trips to get them adjusted so they fit well, the regular staff was very bad at doing adjustments, so after the first few trips I realized I had to ask for the specialist and then wait until they were available. The scratch guard that they use, which they charge extra for, doesn't work very well. They charged me for the warranty automatically without asking me if I wanted it and then, when the frames broke within a few months, the "warranty" only covered part of the cost and they tried to get me to pay more to replace the broken frame."

LAURIE G on May 2019

"The doctor doing the eye exam was very good, but everything else was very bad. The quality of the frames is poor, they break easily. The people helping me select the frames didn't know what they are doing, the frames they recommended for me were too wide for my face and too heavy, they could never get them to fit properly, I finally had to buy a different frame. Even after buying the new frames it took over 8 trips to get them adjusted so they fit well, the regular staff was very bad at doing adjustments, so after the first few trips I realized I had to ask for the specialist and then wait until they were available. The scratch guard that they use, which they charge extra for, doesn't work very well. They charged me for the warranty automatically without asking me if I wanted it and then, when the frames broke within a few months, the "warranty" only covered part of the cost and they tried to get me to pay more to replace the broken frame."

LAURIE G on May 2019

Earthquake Retrofitting questions, answered by experts

Hearing or feeling vibrations in your house can be unsettling, but there are a few possible causes for a vibrating noise in your wall or floor. Light bulbs and fixtures, circuit breakers, loose pipes, or faulty wiring could all cause vibrations. If you’re not sure what’s causing the vibrations, you can call a contractor to assess your home and narrow down the cause.

Earthquake retrofitting can increase your home value, making it a great return on investment. This feature is especially valuable in areas prone to earthquakes. Besides the increased safety value (not only for your family but for the next family who moves in), earthquake retrofitting also helps lower homeowners insurance rates. In addition, having your home earthquake retrofitted can make it easier to get a home loan since they are considered lower risk.

Costs vary as much as timelines. The average earthquake retrofit costs between $3,500 and $8,700. However, homes on hillsides, large homes, and those with rooms over garages can cost up to $12,000 or more. Make sure to get a few estimates to compare the cost and services.

A home with proper earthquake retrofitting can sustain minimal damage in earthquakes of up to 7.0 magnitude, although risks are higher based on how close and deep the earthquake is. A home closer to the earthquake epicenter will sustain greater damage, especially if the earthquake is closer to the surface of the Earth, but retrofitting can help minimize the risk of injuries.

Grounding is a great first step to prevent electrical shock, but you can take it further with GFCI outlets and AFCIs (arc fault circuit interrupters). In particular, AFCIs help protect against the type of electrical arcs that cause fires, like if a mouse chews on a wire or your laptop starts overheating at the wall. These are required in some areas of your home.

The Rochester, WI homeowners’ guide to earthquake retrofitting services

From average costs to expert advice, get all the answers you need to get your job done.