"With crime and break-ins picking up around the city, we felt it was time to invest in home security. Using ADT for the entire process was excellent. They added an extra motion detector to our equipment package for being new customers. We also added the smoke and carbon monoxide detectors. All and all, a great overall security and automation system."

Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the country—and we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

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All went well, up and running in no time at all. It is very user friendly, you don't need a PHD to operate this system and  we feel  secure and safe knowing that we are being protected 24/7.

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"It was just fine. The representative was very knowledgeable and helpful. He spent a great deal of time with us. It was a good experience. He was here for 5 hours and he put in the system. We moved here in October and he put in the system in November. The initial expense was substantially more than the monthly service because we had to buy the equipment. We've had a couple of instances of not being able to log into our system effectively and they have corrected that with different apps. We didn't shop around to compare prices. He was here right on time and he was definitely professional."

"They system was installed for the basic, but anything that you wanted needed to be higher upgraded require alot of extra money for every upgrade.
 The 36.99 monthly fee was for only if your system is connected to a landline. I didnnt notice that they charge me $44.99 until my 1st month fee. Thats when I was told that they charge $44.99 because the alram was connected to my cable line instead. I was unaware of the different charges. When tec came out he didnt show up to fix the corrected. Had to call the main company for the no show. So they schedule another appointment and offered 2 window alarms to fix the correction but my bill still is $44.99. Default is that since I didnt have extra money to upgrade to the Pulse, you dont know if you turn the alarm to your house properly. I called the 800 number and they cant tell either!
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"The reviews are right on point, the best security system for the ease of install and service after your system is up and online."

"There are better pricing for home security systems."

"The monthly monitor fee is higher than the typical security service and I would hope there is opportunity for discounting this cost."

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