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  • Average homeowner rating star icon4.6
    Average homeowner rating
  • Verified reviews icon20
    Verified countertop and backsplash services reviews

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Avatar for Factory Plaza Inc

Factory Plaza Inc

4.61(
114
)

Factory Plaza Inc

4.61(
114
)
Customers say: Terrific value
2005 years of experience

Factory Plaza is your place for kitchen cabinets and countertops needs. We can make new cabinets, refinish your doors, fabricate granite, marble or quartz countertops. Factory Plaza is one of the largest manufacturers of kitchen cabinets in the Midwest. We make our own brand American Wood Cabinets. We are a leader in the granite, marble & quartz fabrication and installation industry. Factory Plaza creates immaculate kitchen countertops, islands, bars, bathroom vanities, fireplaces. We provide quality, service and value beyond compare. Factory Plaza has earned a very good reputation over years: A+ rating from BBB, Angie’s List Super Service Awards, Best of Houzz Awards, and over a thousand 5-star reviews across the web. Factory Plaza is a family-owned business headquartered in Bensenville, IL. Here, at Factory Plaza our customers are our neighbors, our friends, and our business partners.

"I am a repeat customer over last 6 years. I am disheartened by issues encountered with my recent countertop order (originally placed in June) from Factory Plaza and the subsequent handling by their employee/PM. I ordered a stone countertop for a 36-inch sink base cabinet, specifying sink and faucet cutouts and an industry-standard overhang. This was a very simple order. Here is a summary of the problems encountered and specifically attributable to the Project Manager: Sink Cutout Issue: I provided a sink template for the countertop cutout and was billed accordingly. Instructed to pick up the countertop, it lacked the sink cutout.  PM had not provided fabrication team with the sink template. Countertop was not ready and was sent back to fabrication. Faucet Cutout Issue: Advised to bring in the sink for an accurate cutout. Upon another pickup attempt, discovered that the faucet cutout was missing. Countertop sent back to fabrication. Overhang Issue: Advised to pick up the countertop, it was discovered that it was an inch short due to missing industry-standard overhang. These repeated errors indicate a severe lack of due diligence and attention to detail. Factory Plaza has been negligent and uncompromising and failed to accurately document and follow through with the specified requirements. I have previously had successful experiences with different Project Managers employed by Factory Plaza, including: - Full kitchen countertop fabrication and installation - Outdoor bar countertop fabrication and installation - Custom bathroom vanity and countertop fabrication and installation - Laundry room countertop fabrication with customer provided measurements (Same order request as in this formal complaint.) Issues with this particular project highlight a significant lapse in service quality, stemming from PM's inadequate management. These missteps have delayed the project and resulted in additional inconvenience and frustration."

Autumn B on September 2024

Factory Plaza is your place for kitchen cabinets and countertops needs. We can make new cabinets, refinish your doors, fabricate granite, marble or quartz countertops. Factory Plaza is one of the largest manufacturers of kitchen cabinets in the Midwest. We make our own brand American Wood Cabinets. We are a leader in the granite, marble & quartz fabrication and installation industry. Factory Plaza creates immaculate kitchen countertops, islands, bars, bathroom vanities, fireplaces. We provide quality, service and value beyond compare. Factory Plaza has earned a very good reputation over years: A+ rating from BBB, Angie’s List Super Service Awards, Best of Houzz Awards, and over a thousand 5-star reviews across the web. Factory Plaza is a family-owned business headquartered in Bensenville, IL. Here, at Factory Plaza our customers are our neighbors, our friends, and our business partners.

"I am a repeat customer over last 6 years. I am disheartened by issues encountered with my recent countertop order (originally placed in June) from Factory Plaza and the subsequent handling by their employee/PM. I ordered a stone countertop for a 36-inch sink base cabinet, specifying sink and faucet cutouts and an industry-standard overhang. This was a very simple order. Here is a summary of the problems encountered and specifically attributable to the Project Manager: Sink Cutout Issue: I provided a sink template for the countertop cutout and was billed accordingly. Instructed to pick up the countertop, it lacked the sink cutout.  PM had not provided fabrication team with the sink template. Countertop was not ready and was sent back to fabrication. Faucet Cutout Issue: Advised to bring in the sink for an accurate cutout. Upon another pickup attempt, discovered that the faucet cutout was missing. Countertop sent back to fabrication. Overhang Issue: Advised to pick up the countertop, it was discovered that it was an inch short due to missing industry-standard overhang. These repeated errors indicate a severe lack of due diligence and attention to detail. Factory Plaza has been negligent and uncompromising and failed to accurately document and follow through with the specified requirements. I have previously had successful experiences with different Project Managers employed by Factory Plaza, including: - Full kitchen countertop fabrication and installation - Outdoor bar countertop fabrication and installation - Custom bathroom vanity and countertop fabrication and installation - Laundry room countertop fabrication with customer provided measurements (Same order request as in this formal complaint.) Issues with this particular project highlight a significant lapse in service quality, stemming from PM's inadequate management. These missteps have delayed the project and resulted in additional inconvenience and frustration."

Autumn B on September 2024


Avatar for Property Image LLC

Property Image LLC

4.91(
34
)

Property Image LLC

4.91(
34
)
Customers say: Terrific value
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers

Property maintenance company working with commercial and residential customers. 8 - 12 Employees. Licensed and insured. Available 24 hours a day, 7 days a week. Online work order system for all customers. Hourly rates. Per job pricing available too.

Property maintenance company working with commercial and residential customers. 8 - 12 Employees. Licensed and insured. Available 24 hours a day, 7 days a week. Online work order system for all customers. Hourly rates. Per job pricing available too.


Avatar for KC Home Improvement LLC

KC Home Improvement LLC

5.00(
11
)

KC Home Improvement LLC

5.00(
11
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Small business fully insured and licensed with 18+ years in the trade. I accept projects big and small and have from 1-3 workers (including myself) to get the job done right. With a select list of contacts (electricians/plumbers/hvac), most jobs can be completed with one phone call. We will start with a signed estimate and discuss payment at that point. Most projects I will invoice upon successful and satisfactory completion.

"It was excellent. All work was done properly. There were no long pause. He came when he said he was going to. There was a wood work that he did that we don't like and he redid it. His estimates were lower than the actual final cost. The reason why the estimate were low, some parts of the job changed after they were made."

Rachel H on September 2020

Small business fully insured and licensed with 18+ years in the trade. I accept projects big and small and have from 1-3 workers (including myself) to get the job done right. With a select list of contacts (electricians/plumbers/hvac), most jobs can be completed with one phone call. We will start with a signed estimate and discuss payment at that point. Most projects I will invoice upon successful and satisfactory completion.

"It was excellent. All work was done properly. There were no long pause. He came when he said he was going to. There was a wood work that he did that we don't like and he redid it. His estimates were lower than the actual final cost. The reason why the estimate were low, some parts of the job changed after they were made."

Rachel H on September 2020


Brazilian Direct

5.00(
33
)

Brazilian Direct

5.00(
33
)
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117



Palace of Glass

5.00(
5
)

Palace of Glass

5.00(
5
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Welcome to your production house for custom glass: we design and handcraft glass panels and sculptures for your needs! Call us to get quote now based on square footage! Contact online representative for immediate consultation!

Welcome to your production house for custom glass: we design and handcraft glass panels and sculptures for your needs! Call us to get quote now based on square footage! Contact online representative for immediate consultation!


J & J ROOFING N Remodeling LLC

4.88(
16
)

J & J ROOFING N Remodeling LLC

4.88(
16
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

J & J Roofing has over 15 years of experience in the roofing, siding and remodeling industry. We focus on having excellent quality work at reasonable rates. Our focus is that you are satisfied with our work.

"If you are looking for a roofing company we highly recommend J & J Roofing and Remodeling Their work is reasonably priced and their crew is fantastic. They did a great job. It took them only a day and a half to complete the roofing on our home and garage. They are meticulous in their cleanup before leaving for the day and upon completion of the job. You can trust this company to get the job done in a timely manner and get it done right!"

Scott W on April 2023

J & J Roofing has over 15 years of experience in the roofing, siding and remodeling industry. We focus on having excellent quality work at reasonable rates. Our focus is that you are satisfied with our work.

"If you are looking for a roofing company we highly recommend J & J Roofing and Remodeling Their work is reasonably priced and their crew is fantastic. They did a great job. It took them only a day and a half to complete the roofing on our home and garage. They are meticulous in their cleanup before leaving for the day and upon completion of the job. You can trust this company to get the job done in a timely manner and get it done right!"

Scott W on April 2023


Avatar for Norms Place Carpentry & Cabinets

Norms Place Carpentry & Cabinets

5.00(
4
)

Norms Place Carpentry & Cabinets

5.00(
4
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Since 1976, Norm's Place Carpentry has been specializing in custom cabinets, decks, kitchen and bath cabinets, entertainment centers, room additions, basement renovations, garages, new construction, framing, windows, doors, siding, roofing, and more, we have literally built our reputation from the ground up

Since 1976, Norm's Place Carpentry has been specializing in custom cabinets, decks, kitchen and bath cabinets, entertainment centers, room additions, basement renovations, garages, new construction, framing, windows, doors, siding, roofing, and more, we have literally built our reputation from the ground up



D and S Construction

4.30(
10
)

D and S Construction

4.30(
10
)
Customers say: Quality work
1974 years of experience

LICENSE # 1277371. Residentail & business remodeling, bathrooms, kitchens, & additions are our speciality. We do free estimates. See our website for details. First time angie's list callers will recieve a 1/2 price service call. A savings of $37.50. A member of the Better Business Bureau.

LICENSE # 1277371. Residentail & business remodeling, bathrooms, kitchens, & additions are our speciality. We do free estimates. See our website for details. First time angie's list callers will recieve a 1/2 price service call. A savings of $37.50. A member of the Better Business Bureau.

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Countertops and Backsplashes questions, answered by experts

With the cost of kitchen countertops ranging from $1,900 to $4,300, you’ll want to choose a countertop material that’s durable and cost-effective. Marble countertops will come in on the high-end, whereas corian, quartz, stainless steel, and granite will run in the middle range. Butcher block and laminate are the most budget-friendly—and many DIYers choose to install butcher block on their own because it’s one of the more accessible countertops.

While porcelain countertops are durable and don’t chip easily once installed, they aren’t chip-proof. If they’re subject to blunt force, chips, cracks, or other damage can occur. Unless you’re very confident in your installation abilities, hiring a local countertop installation company will reduce the risk of damage.

The best way to protect your quartz countertops is to keep them clean. Promptly wipe any spills and clean with a damp cloth and dish soap as needed. Doing a deeper clean weekly is also recommended. To do this, move small appliances and fruit bowls out of the way and wash the entire surface with a squirt of dish soap on a damp cloth.

No, quartz can’t withstand that type of extreme heat. Quartz is heat-resistant, but hot pans will damage the resin binder and cause discoloration. In severe cases, it could even crack the quartz. Always use trivets or hot pads to keep the surface safe from damage.

Marble countertops cost $3,000 on average, ranging from about $2,000 to $5,000, depending on the type of marble, square footage, location, and whether you use tiles or slabs. Another major cost factor to consider is the grading of the marble, which determines its quality level.

Use this grading system when selecting marble for countertops:

  • Grade A: Nearly perfect with subtle veining

  • Grade B: Minor flaws such as pits, fissures, or blotches

  • Grade C: Minor and major flaws like chipping and cracks requiring repair

  • Grade D: Significant damage needing repair, with dark veining and pronounced colors

The Granton, WI homeowners’ guide to countertop and backsplash services

From average costs to expert advice, get all the answers you need to get your job done.

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