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Sewer Cleaning questions, answered by experts

Thankfully, it’s pretty rare to find a rat in your toilet. It’s more likely in larger cities with big sewer systems that can be feeding grounds for rats, but even then, you still shouldn’t fret. 

“I wouldn’t worry too much about rats coming up through the sewers,” Bradshaw says. “I’d say only one out of a thousand rodent customers we get actually have this problem. And of the 20 or some customers that have had this happen, they’ve all only had just one rat come up this way.”

Ejector pumps can only push sewage 750 feet or less. That’s because their purpose is to move waste from your home to your sewer line—which is a relatively short distance. Grinder pumps can transport sewage further, but they manage lower volumes of waste than ejector pumps (and they don’t work with septic systems).

While some chemical drain cleaners with hydrochloric acid can dissolve hair, this method is not recommended as it can also destroy your plumbing pipes. A common DIY alternative is using baking soda and vinegar, which can help break down the clog but will not actually dissolve the hair. The best and safest method for clearing a hair clog is to remove it manually. You can use a drain snake, a straightened wire hanger with pliers to fish out the clog, or have a plumber use a professional auger for more severe blockages.

Yes, many services include camera inspections to identify the cause of the blockage. Confirm with your provider.

If you want to avoid using a snake to unclog a drain, or if you don’t have one, try vinegar and baking soda. Pour 1 cup of baking soda down the drain, followed by 1 cup of white vinegar. Wait for 15 minutes, and then run hot water (but not boiling water) down the drain to see if the clog is clear. Repeat multiple times as needed.

The Genoa, WI homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.