Founded 1996 • With Angi since October 2006
Service Provider ResponseHi [Member Name Removed]! Thanks so much for taking the time to offer feedback. We work hard to bring quality results to all our clients, and we very much appreciate your business and your support. Sincerely, Kevin Plumacher, Owner
Service Provider ResponseHi [Member Name Removed]! Thanks very much for your kind words and supporting our business in these tough times. We hope to have the opportunity to work with you again!
Service Provider ResponseHi [Member Name Removed]! Thanks so much for the kind feedback. While our work can take us to Snohomish or Snoqualmie Ridge, we truly appreciate the opportunity to work with someone in our super-local community of Mapleleaf. Your project was truly a pleasure to take on, and we very much appreciate the trust you placed in us. Let us know when you’re ready to take on the basement— we’d welcome the opportunity to work with you again! Thanks, Kevin Plumacher, Owner
Service Provider ResponseHi there , We received your contact request, and we emailed and spoke with you. We spoke about how this work is outside our service area, and that the work you were requesting is outside the scope of work we would perform. We kindly request you edit your review, or remove it. Respectfully, LeBlanc Floors & Interiors
Service Provider ResponseWe appreciate your kind words. We're glad to hear our performance met your expectations. We'd very much like the opportunity to help you with your kitchen when you get to that point. Thanks! LeBlanc Floors & Interiors
Service Provider ResponseHi [member name removed], Thank you for taking the time to share your experience, I'm sorry we were unable to win your business. Based on your explanation I certainly understand your decision. I very much appreciate you being specific and will use your comments to improve our service and responsiveness. I hope to have an opportunity to redeem ourselves with you at a later time. Sincerely, Kevin Plumacher, President
Service Provider ResponseHi [Member name removed], I know it's been some time since your interaction with LeBlanc, but I wanted to reach out to you regarding your experience with us. I read your review a few days after it was posted, and have thought long and hard about it ever since. First, let me say thank you for contacting us, and for giving us a chance to earn your trust and win your business. While we have successfully completed several projects in Snohomish County, we still occasionally experience growing pains of expanding to cover a larger geographic area. Most of our business keeps us in the Seattle area. As we worked to expand our coverage area, it became clear to us earlier this year that we needed to increase our staff and rethink our business model a bit to be successful in that venture. These are our growing pains, and we do not want our customers to feel them. Second, I would like to apologize that we did not live up to our commitment, and that we did not handle it appropriately in the moment. It is certainly not our intention to put anyone out, or to be unprofessional. One of my main focuses for LeBlanc has always been to create a balance for our employees where they feel valued for the contribution they make, so that they, in turn, make YOU our customer, feel valued for the contribution YOU make to our business. In your case, we did not do that and I am sorry. Your feedback and comments have been discussed multiple times with my staff, and have served as a catalyst for re-evaluation of our service level. We constantly strive to improve, and I feel it is important that you know you have directly contributed to that. Should we have the opportunity to work with you in the future, please do not hesitate to ask for me directly. I am present and available in my business every day, and would be happy to hear from you. Thank you again. Kevin Plumacher, President
Service Provider ResponseHi [Member name removed], Thank you for offering your feedback regarding our service, I'm sorry we were not able to work with you on this project. If the need arises in the future, we would love to help. I am pleased to hear that our standard of attentiveness and service is recognized, and that we are offering top-notch focus, even if it doesn't materialize into a job. Our goal is, and always has been, to offer as much support and information as possible, regardless of whether or not we win your business. We'll be here when you need us! Kevin Plumacher, President
Service Provider ResponseHi [Member name], Thank you very much for taking the time to offer your feedback. I very much appreciate hearing that you had a positive experience, even though we couldn't accommodate the timeline you needed. If we can help you in the future, please don't hesitate to call on us. Kevin Plumacher, President
Service Provider ResponseHi [Member name], I am pleased to hear that we were able to help you through your project with happy results. Pieter's extensive knowledge and experience in the industry allows us to properly guide homeowners in the right direction to suit their needs, but it is ultimately our customers who inspire us to be better. I truly appreciate that you recognize the value of that and took the time to share your experiences with us and other members of Angie's List. Sincerely, Kevin Plumacher, President
Service Provider ResponseHello Mr. [member name removed], Thank you so much for your feedback! It's great to hear that we lived up to your expectations, and our own. As we continue to expand our services and product offerings, we are being extremely selective and thoughtful about how to do so. Your experience is a great example of precisely why we approach each project carefully and thoroughly, and why we don't take on every project that comes our way. Thank you again for your kind words. We will continue to strive for excellence! Sincerely, Kevin Plumacher, President
Health & Safety Measures
LeBlanc Floors & Interiors is currently rated 4.7 overall out of 5.
LeBlanc Floors & Interiors is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
LeBlanc Floors & Interiors accepts the following forms of payment: Check, Visa, MasterCard
Yes, LeBlanc Floors & Interiors offers free project estimates.
Yes, LeBlanc Floors & Interiors offers eco-friendly accreditations.
Yes, LeBlanc Floors & Interiors offers a 10% senior discount.
Yes, LeBlanc Floors & Interiors offers warranties.
LeBlanc Floors & Interiors offers the following services: Kitchen and bath design, cabinets and countertops, remodel project coordination and project management. Color consulting, interior design. Hardwood floor refinishing. Specializing in eco- friendly finishes and flooring products, including Waterbased and Oil/Wax. Local domestic and tropical hardwoods, pre-finished hardwoods, engineered hardwoods, bamboo, cork, carpet, Forbo Marmoleum, and LVP/ LVT. Residential and light commercial.
Painting, plumbing, electrical & concrete can be referred to client as part of a larger project. We don’t offer those as stand-alone services.
Specializing in flooring! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule a free estimate today!
Proudly family owned and operated, Artisan Hardwood Floors was founded 12 years ago by Mike and his father. We strive to bring the highest level of care and craftsmanship to every project. Customer satisfaction and referrals have helped Artisan become a respected leader in the Seattle and Eastside markets. Artisan is an expert in all types of hardwood services and provides installation, sanding, refinishing, restoration and stair work. “We will go above and beyond to make your vision a reality on time and budget. I will personally be on site to make sure we live up to our reputation.” Mike Diep, Owner
We are a full service Flooring Company specializing in Hard Surface Flooring such as: Installaion of Hardwood Flooring - Prefinished and Unfinished. Sanding and Finishing of your existing Hardwoods. Installation of Cork, Bamboo, and Laminate Flooring. Tile and Natural Stone, including Mud Pans and Shower Surrounds. Concrete Floors - Staining, Sealing, and Leveling. We also install Heated Floors.