Get matched with top oriental rug cleaners in Harrah, WA

"I hired Williams Carpet Cleaning (WCC) to clean all carpeting and upholstery in my home, after receiving a mailed flyer, which offered decent rates. I make an effort to hire locally. I foster cats for a local animal rescue not-for-profit. Some of these kitties had had some accidents, but my house never smelled because of it. People that visited my home could not tell that there were any cats at all, unless they were duly greeted. However, periodic carpet cleaning is always necessary, whether one owns/fosters pets or not. Scheduling an appointment with WCC was easy, and I got in right away. The technician was punctual, friendly, conscientious, and an asset to WCC. He worked hard to clean the carpets, using the cold-water equipment and soap/detergent he was given. Unfortunately, many stains were not removed, and my home smelled AWFUL after the cleaning than before. I think that any urine in the carpeting was simply hydrated and not so much removed. Historically, I have hired the pricier Stanley Steemer. Their equipment cleans using hot water and does not require soap/detergent, which leaves carpeting stiff. They remove stains, and any residual odors dissipate, once the carpeting dries. After waiting one week for the odors to dissipate, I just made an appointment with Stanley Steemer to re-clean everything. It is costing me DOUBLE by doing this twice, but I want it done right. I have learned my lesson. WCC’s service is not bad. I just think the equipment cannot compete with hot-water equipment. Also, afterward my carpeting was stiff from the soap application, which was not anticipated."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"