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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"I own a concrete company I use Elite 3 any chance I get to prep my slabs or dig outs for foundations, they are very easy to work with and great on communication and always leave the site clean and neat. Keep up the good work Elite 3 will see you on the next one!!"

"We needed some posts in our basement replaced with proper footings. TerraFirma was quick to respond and quick to do the work. We are very happy with the result and would recommend."

"I will use these guys over and over again. They were awesome! Great value. They worked hard all day, soft washed and treated our house and shop roofs, the house, shop, and out buildings; as well as pressure washed all the pavement. They have a 1 yr warranty on the moss removal, AND they cleaned the windows when they were done. Great guys! The military discount was a surprise bonus. Highly recommend!"

"Jose communicated very well from the start to finish then provided a great service which is fast and cost effective. I highly recommend to use again for there service."

"This was a new $800,000.00 home We still don't have the house signed off from Cowlitz county planning because of Fusion Electrical Services LLC have not completed it BUT WERE PAID IN FULL OVER A YEAR AGO.My mini split has not been completed in 13 months, my breaker panel hasn't been put back together in a year, I paid parker and alissa in full.The owner Alissa tried to put a protective order against me back in August because I sent her text message asking when will they complete my job. I sent her a correction notice from Cowlitz county planning showing her all the correction needed. The Judge said me texting to get my job done was NOT harrassment. Since then I found out from Feltons HVAC good guys, that the electrical wires that Fusion spliced Diakin says no you can't, that is why my mini split won't work. They cut my new cooling lines I supplied in the kit, they said they had to because the lines were to short. That is not true it's because Parker had no clue what he was doing and didn't install the inside unit first then measure the lines and wires then set the height of the outside unit. We are forced to go back to court in a few months. They received 3 separate violation from WASHINGTON STATE LNI on my new home, now LNI just notified us about some other things. Parker and his company are not licensed to do HVAC work, he said he was licensed and bonded for HVAC he lied, FYI you cant file a lien on thier bond for HVAC even though they did the work and destroyed my install kit for my mini splite, I have a invoices from another company to fix the mess, replace the destroyed kit and complete the job on the mini split for over $5000.00 and for electrical over $5000.00 She won't resolve it I have tons of text messages asking her to just get it completed, she tells me she will jerry rigge it with no new parts, I paid for new I want the job done correctly . I hope this helps another consumer to be protected."

"I have three trees that need to be removed. These guys did a great job."