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"Great Job! Awesome communication."

"Very good and honest work!"

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"We shopped around for months before deciding on the “Kohler Bath Remodel” product. sold and installed by Rite Window in Woburn. The salesman was good and a well-trained. He got the whole show done in a hour, which at the time was appreciated. I was a bit concerned reading the reviews about issues that develop at about the 3 year mark – I guess we’ll have to see on mine. Here’s what they sell you and what you actually get. Sales person: (1) “The luxstone slabs are very heavy, about 250 lbs, and need two people to carry.” The sample (about 1 square foot) he gave us to look at was crazy thick and heavy. The actual product out of the van during install, however, was maybe 1/8” in thickness, maybe the thickness of 4 pieces of copy paper, and the whole sheet can be lifted by one person easily with one hand. Score that one as a lie – they show you a product that is purposely different than the actual. Salesman: “We are exclusive to New England, don’t use external contractors, and all installers are ‘our own’”, which to a customer suggests that they are Rite Window employees. Actually, my install was done by contractors – they pulled up in the plain white unlabeled van, and just through general discussions, do lots of different jobs. No issues with the install per se, but, yeah, score that as a lie. Salesman: “The glass we use is hotel grade, double thick 3/8 inch, and they weigh 200 lbs each”. Yeah, not so much. Standard thin grade and maybe 45 lbs at most. My biggest concern was the quality of the fixtures, and the salesman made it known that the fixtures can only be the “top of the line” Koehler fixtures “direct from their Wisconsin plant”. This made me feel better. What actually went-in to the install, however, was a plastic control valve mechanism. So much plastic, that these fixtures are similar to the ones at Home Depot right at the very end of the faucet aisle – that $12 faucet. I expected the handle to be silver-painted plastic. Yeah, not exactly top-of-the-line. The base is a basic 3’X4’ cheapo fiberglass piece you can buy right now from home depot.com ($189) and the ceiling is acrylic sheeting from JoAnne’s, maybe $15. In summary, my daughter’s EZ Bake oven is made of better materials than this shower. The thing came out very small. The installer told me, after the job was done, that he had to take space away because he only had 3 foot sheets of luxstone, and to make them fit he made the shower smaller. They couldn’t even bring the right sized panels to do the job right. Going in to this, I was more concerned about the quality of the install and I thought from the sales tactics that the product itself was top-quality. In this case, the install and the materials are complete garbage. Without the glass, the materials maybe cost them $400 in total. With the glass, it’s maybe $2,000. So now I have a beautiful home with a cheap and flimsy master shower that’s smaller than the one they replaced. Efforts to work with them led to dead ends. Basically, I was told that you get what you got. Don't deal with these fraudsters."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Lenny and Lisa are great. During the demolition phase, Lenny took great care to cover our hardwood floors and cleaned thoroughly while removing the countertops and backsplash which really helped to keep the dust level down. Lisa recommended vendors for our granite, tile backsplash and sink - they were all so helpful. We have never done a kitchen renovation before and were a little anxious about the process and making choices. Lenny allayed our fears and was spot on with suggestions. Lisa was always available for communication and answering questions. The sub-contractors were all excellent, personable and professional. The whole job was finished ahead of schedule which allowed for our 18 month old granddaughter to come for an earlier visit! Overall we are thrilled with the outcome and will definitely use Apple Wood for future projects!"

"I bought Pella windows for my home after being shown how easy they were to tilt in to clean the exterior. I was not able to do it so I watched the videos on-line and still was unable to do it. I called Pella and had to wait an hour to actually speak to a person and was told I would have to pay $79.00 to have a Pella staff come to my home to show me how to do it. I was shocked that I would have to pay to have someone come to show me how to tilt the windows in so I got a friend come and show me how to do it. My hands are not strong enough to tilt them in myself even though I have seen how to do it, so I am terribly disappointed I invested all that money in windows that I cannot clean myself. Don't buy Pella windows. They will charge you to show you how to clean them and they will tell you they are easy to tilt in to clean when that is not the case. I regret having bought them."

"Dennis from Traynor arrived promptly and within minutes told us exactly what the problem was and fixed it within a half hour as well as adding handles to the doors so that if it happened again, which he assured us it wouldn't, we could more easily open the doors. Excellent service and value."