Fast-Teks On-Site Computer Services

I went to the phone book to find a service tech to come to the house. David showed up and after the initial hour at 99 dollars, he wanted to take the machine back to the shop. He advised me that if the computer could not be restored, I should scrap the machine, because it was four years old and I could buy a new one for $400.00. Giving me his cell phone number, I called David, but I never heard from him again. I was now dealing with the owner, Mike, who said my computer was fixed and he would like to drop it off. Continuing.... Mike dropped off the computer after telling me the operating system was reloaded. I plugged the computer in, and Mike sat on the couch. The same problem re appeared within seconds. He said that I should have gotten the passwords for the unit. I said, you should have called me. I noticed that the wireless antenna had been broken. Mike wanted to take the machine back to the office again and asked for the passwords. I told him that since the machine was four years old, I did not want to spend a lot of money on it. For four hundred you can buy a brand new machine. On his way out the door, I noticed he had my Nike glasses in his hand and said dude those are my glasses. His response was Oh that's right, I am wearing mine. Yeah right. Mike said he would not charge me any more money and a few days later he called me saying the machine was ready and he would like to drop it off. We set up an appointment for 5:30, unfortunately there was a traffic issue and knew that I would be late, so I called his office to tell him I was running late and the office girls assured me she would relay the message. Upon arriving home, my wife tells me that Mike was here and he dropped off the computer. He got her to write a check for $325.00 and I flipped. So much for honesty. I emailed Mike and he said he wanted to make sure that I was satisfied, and he would call me on Monday the 11th of May. He never called. Do not use Fast Teks. They are a franchised business and the corporation is only concerned about selling franchises. Keep an eye on Mike too, he might walk off with your eye glasses.