Get matched with top drain pipe installers in Grafton, VT

"All I needed was a replacement for a broken, rusted toilet flange that was set in cast iron. The technician was very professional, and the quality of the work was excellent—I could never have done it myself. I gave 4 stars instead of 5 only because of the cost ($650). To be fair, I didn’t get any other estimates, but it did seem a bit expensive for a job that took only one hour."

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

"They did excellent work and the problem has been resolved"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"David did great job and responded to my needs very quickly. Would hire him and his company for any job"

"These guys were amazing from start to finish. The communication from beginning to end was exceptional. Joe arrived on the date agreed and was very punctual, He first explained very clearly the process that he was using and how effective it would be in preventing water from entering my basement through this crack in the foundation. He then proceeded with his work and did so quickly and efficiently leaving no mess behind. I am thoroughly impressed with A-1 and wholeheartedly and highly recommend their high quality services. Plus, with their 10 year warranty, you can rest comfortably. Without doubt, these guys are A1."

"I had serious water problems in my basement, and a crumbling foundation. The concrete block foundation had lost a lot of its grout and was bulging dangerously. Wright straightened the wall, installed French drains on two sides of the house, insulated the interior walls and ceiling of the basement, and installed a thick plastic vapor barrier on the floor. They poured about four inches of cement on the floor and installed a heater that will keep the temperature above freezing in the basement. This makes it easier to turn on the water and to heat the upstairs if I come up in the winter. The cost was about $40,000. I was very pleased with Wright's workmanship, responsiveness and the quality of their staff. I would recommend Wright without hesitation to anyone with an engineering problem."

"They were professional, called me the next morning and did the work within two days. They came back today when I noticed water in the basement last night and have been responsive thus far."

"Very prompt and very professional,able to answer all my questions and make some good recommendations to solve my problem (s) Could not ask for better service,Thank you!"