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Northern Basement Systems

4.76(

Customers say: Super punctual

•Approved Pro

36 local quotes requested

15 years of experience

Matt Clark's Northern Basement Systems, locally owned and operated, is the leading basement waterproofing, crawl space moisture control, and foundation repair contractor in Vermont, New Hampshire, & Essex and Clinton County NY. We are accredited with the Better Business Bureau and maintain a consistent A+ rating. We offer quality basement & foundation work while providing outstanding service to each and every one of our customers. Basement Waterproofing Sump Pump System Crawl Space Repair Foundation Repair Concrete Leveling and Sealing Mold Problems.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

Eddie R on January 2023

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

Eddie R on January 2023

River View Construction Co.

River View Construction Co.

Welcome to River View Construction Co. Established in 2014 - We offer General Contracting, Excavation, Forestry Services, Plowing & Sanding. We are fully insured & reputable. We strive to provide an elite experience, seamless, professional & with sense of urgency.

Schumacher Construction

Schumacher Construction

22 years of experience

For over a decade Schumacher Construction has been one of Vermont's premier mid-sized contractors. Years of experience in all aspects of residential and commercial building and design have won Schumacher Construction the acclaim of architects, engineers and other contractors across New England. This company takes great pride in delivering a quality product, while at the same time maintaining sympathy for any specific budget. We are professional grade when it comes to ANY building project, however we do specialize in wood-framing, carpentry, and standing seam roofing.

Adrian Small

Adrian Small

30 years of experience

I am an independent mason/builder with 20+ years of experience in building from the ground up. I am dependable, reasonable, experienced, honest and organized and will always give you a fair price. I will do my very best to see that the customer is completely satisfied and the job site is consistently clean and safe.

David Koss

David Koss

29 years of experience

contracted services

Hutch Brothers Concrete

Hutch Brothers Concrete

Customers say: Quick response

Recommended by 100% of Angi customers

We are central Vermont's leading company in residential and mid-sized commercial concrete work. When using HUTCH BROTHERS CONCRETE you can rest assured of one thing: QUALITY. We are known for, and strive to achieve on each and every job that we do, regardless of size, that the customer will receive the highest QUALITY of work. For examples of services and work that we have done, visit www.HUTCHBROTHERSCONCRETE.com

Aspin Painting & Remodeling LLC

1.00(

Aspin Painting & Remodeling LLC

1.00(

13 years of experience

We have someone to do everything you need done! Free estimates! Lowest price around with the best service! Always done right the first time! Fully insured!

ELLIS BROS, INC

ELLIS BROS, INC

Recommended by 100% of Angi customers

Ellis, Inc. is a full service general contractor. No job is too big. We have several employees who specialize in specific areas of new home building or remodeling. Concrete is one part of this multi faceted business. We even specialize in house jacking and spray foam insulation. We also have snow plowing services available.

LIVE EDGE CONSTRUCTION

LIVE EDGE CONSTRUCTION

46 years of experience

Live Edge Construction is a small construction company providing quality service for residential and light commercial building projects. The business was founded by Coleman Parker in 1979. We offer our services in central and northern Vermont including Washington, Lamoille, Orange, Caledonia, Chittenden and Addison counties.

Mike Russell LLC

Mike Russell LLC