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You may be able to get a broken key out of a lock by yourself, depending on the situation. If a portion of the key is still protruding from your lock, try lubricating the keyway and using pliers or even a bobby pin to pull the key out of the hole. If you have jigsaw blades handy, you can also try using those to grab onto the stuck key and pull it out. 

But, if neither option works or you can’t reach the key, your only option is to call a locksmith for help. 

A smart lock is a variation of a traditional lock, and since it uses similar locking mechanisms, it’s technically not any safer. The difference is that a smart lock requires a login instead of a physical key. Some smart locks have added safety features, like shutting down after too many attempts with the wrong code. Some smart locks are considered harder to pick than traditional locks, which can further deter intruders.

Proper door lock maintenance includes keeping the locking mechanism clean and clear of dirt, dust, and grime buildup, lubricating the lock annually, inspecting and tightening the lock regularly, and treating the door with care. If your maintenance reveals problems, it may be time to replace the lock or have a professional inspect it.

Yes, locksmiths can design and install master key systems that grant different levels of access to various employees while maintaining overall security.