Get matched with top drapery cleaners in Toano, VA

"Shalena was very pleasant and flexible when trying to coordinate the cleaning with the repairs that were needed in the house. She had requested travel expenses because of where the house was located even though it was stated in the request. She wanted those funds before she would leave her house. I sent her the travel funds May 7 in the evening. She told me she would be there by 4 am but at 8 am she contacted me and said due to the weather she hadn't left yet. She arrived about 1020 am on May 8. At 103 I received a text saying she was done and the remainder of the payment was due. I asked her for pictures as she said she would take before and after pictures. In the meantime I had an in home salesperson come to measure windows for my new home. Ms Page called several times demanding immediate payment. My husband had answered the phone and told her I was with someone and I'd call her when I was done. She was very unprofessional with my husband which triggered him. She did send photos and what I saw looked good. I promptly paid the balance when I finished with my salesperson. On May 9 we decided to come check out the drywall repairs we had done and the cleaning. Very disappointed with both but we'll stick with the cleaning. The gloves are not swept, mopped or vacuumed. The bathrooms were not cleaned. The baseboards and walls were not wiped down. Very disappointed. I've contacted Ms Page and she said I only paid for a basic cleaning not deep cleaning. My house was bigger than she thought even though I said it was a 2 story with 4 bedrooms and 2.5 baths. I'm not sure what I paid gor but it sure wasn't for a house cleaning to make it presentable for potential buyers. I am cleaning what needs to be done myself now which I shouldn't have to do. Just glad we only moved 65 miles away so we could come back and check on it. I told her from the beginning that itI was embarrassed with the condition so the dirtiness should not have been a surprise. She could have asked more questions but she didn't. Very disappointed and I would not recommend her to anyone."

"Ajayes is simply the best, we have had other experiences, they always hit the mark and then exceed exp[ectations."

"Horrible service.. was not willing to re-clean.. was in and out in less then 1.5 hours cleaning 4 bedroom carpets"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"