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Purification Twinkle Services
Designer Interior Lighting Plan, Carpets or Rugs - Clean at Home, Maid Service,
About us
Cleaning Services Offered - Daily Cleaning Services -Weekly Cleaning Service -Janitorial Services -Window washing -Carpet Cleaning -Clean out -One Time Clean Sectors we specialize in -Office -Entertainment -Residential -Salons/Barbershops -Small Business -Yard Cleaning -Trash Pick-up
Business highlights
Emergency services offered
Services we offer
Daily Cleaning Services Weekly Cleaning Service Janitorial Services Window washing Carpet Cleaning Clean out One Time Sectors we specialize in Office Entertainment Residential Salons/Barbershops Small Business Yard Cleaning Repair work Drywall Faucets Outlets Light fixtures
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Lisa N.
May 2023
Shalena was very pleasant and flexible when trying to coordinate the cleaning with the repairs that were needed in the house. She had requested travel expenses because of where the house was located even though it was stated in the request. She wanted those funds before she would leave her house. I sent her the travel funds May 7 in the evening. She told me she would be there by 4 am but at 8 am she contacted me and said due to the weather she hadn't left yet. She arrived about 1020 am on May 8. At 103 I received a text saying she was done and the remainder of the payment was due. I asked her for pictures as she said she would take before and after pictures. In the meantime I had an in home salesperson come to measure windows for my new home. Ms Page called several times demanding immediate payment. My husband had answered the phone and told her I was with someone and I'd call her when I was done. She was very unprofessional with my husband which triggered him. She did send photos and what I saw looked good. I promptly paid the balance when I finished with my salesperson. On May 9 we decided to come check out the drywall repairs we had done and the cleaning. Very disappointed with both but we'll stick with the cleaning. The gloves are not swept, mopped or vacuumed. The bathrooms were not cleaned. The baseboards and walls were not wiped down. Very disappointed. I've contacted Ms Page and she said I only paid for a basic cleaning not deep cleaning. My house was bigger than she thought even though I said it was a 2 story with 4 bedrooms and 2.5 baths. I'm not sure what I paid gor but it sure wasn't for a house cleaning to make it presentable for potential buyers. I am cleaning what needs to be done myself now which I shouldn't have to do. Just glad we only moved 65 miles away so we could come back and check on it. I told her from the beginning that itI was embarrassed with the condition so the dirtiness should not have been a surprise. She could have asked more questions but she didn't. Very disappointed and I would not recommend her to anyone.
Response from Purification Twinkle Services
"Hi [Member Name Removed], This is Purification Twinkle Services reaching out about your quote request for House Cleaning.Here to help! No need to be embarrassed. Let me handle your dirty work and bring a smile back to your face! May, I ask is it a deep cleaning that's needs to be done? Are you able to send any pictures? Will items need to be removed?I don't think deep cleaning is needed just so it's presentable for potential buyers. We will have everything out of the house.Probably walls wiped down, refrigerator and oven wiped out, cupboards wiped down. I'm going to do what I can.165 I'm also able to due minor repairs if neededWould you be able to do it on May 1st? We might still be loading the trailer, but shouldn't get in the way.We'll be trying to get stuff out from a moving sale over the weekend. Let's do Monday after 5 PM.Do you bring your own cleaning supplies?Only need carpet vacuum not clean is that correctThat is correct...it probably could use it, but I'm sure the new home owner will be replacing.[Member Information Removed] Virginia Beach. We are behind Farmers Market at Dam Neck and Princess Anne. Upon looking at address the distance is a little different from Angi It showing 52 mins away. I apologize I will need to add travel expenses.Which is 35$Sounds good. You'll just be able to hit the lock on the keypad when you leave. The $35 more is fineGood afternoon Shalena. We are going to have some drywall repair done starting Monday. Can I reschedule for Friday or Saturday?I want to make sure you understand I meant next week not today. Anytime is fine. The house is empty except my daughter's things. She will be stopping over there at some point tomorrow to get her things.I am request 35$ Travel expenses be paid 1hr before arrival time. I plan to arrive by 7am 5/6/23Good evening, have drywall repairs people been back out as of yet?I just asked the realtor. Waiting for responseI am available tomorrow morning also Monday eveningYes I can actually be there by 4am if that's okayGood morning, do to weather last night didn't make it 4am"
Licensing
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FAQ
Purification Twinkle Services is currently rated 1.0 overall out of 5.
Purification Twinkle Services accepts the following forms of payment: CreditCard
Yes, Purification Twinkle Services offers free project estimates.
No, Purification Twinkle Services does not offer eco-friendly accreditations.
No, Purification Twinkle Services does not offer a senior discount.
Yes, Purification Twinkle Services offers emergency services.
No, Purification Twinkle Services does not offer warranties.