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Landline Phone Service questions, answered by experts

The phone jack is the square wall-mounted plate into which a telephone plug is placed for the phone to get service. You’ll know your phone is properly connected to a working phone jack if you hear a dial tone when you pick up the phone. Phone jacks are often silver, white, or beige and are usually located in the living room, kitchen, bedrooms, or dens. 

For the average home office, you should only need one line. It’s uncommon to need more than one business line for a small or starting business. The exception is for the hard workers who manage multiple businesses out of their home and want a separate line for each to keep everything separate. In that case, it’s relatively easy to add another line with VoIP, but significantly more expensive for an analog/hardwired phone system.

While homeowners can make basic repairs with the right tools and knowledge, professional assistance is advisable for complex installations to ensure proper functionality.

Many VoIP solutions advertise themselves for a team or office, which can cost thousands of dollars. But if you look for small business VoIP solutions, you can find many that offer a single line fit for a home office or sole proprietorship. That can include companies like RingCentral, OpenPhone, and even Zoom—along with traditional phone service providers you may already be using.

Costs depend on panel size, labor, permits, wiring materials, and required safety features.

The Timberville, VA homeowners’ guide to landline phone services

From average costs to expert advice, get all the answers you need to get your job done.