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I wasn't there, but it went well.  They were in and out, very fast, and kept the work area clean.  They gave good service and were prompt.  They did what they said they were going to do, in an hour, and a half.  It is good quality, except I have to upgrade.  I give them high ratings and will...

I went by their office to ask questions before disconnecting my Direct TV, which had become way to expensive for my family. I asked a lady there, about all the packages and their costs. She sat down with me and explaned everything in detail. I came in confused and left informed. They came out...

The disconnection went well. The reason I disconnected is because I received a better offer from another carrier.

Things with them have gone fair. I would not say good, I would not say bad. Where we live there is only one server and right now that is Century Link so I don't have any choice as to who I use. I think their customer service rates about a C and it is frustrating dealing with them on the phone,...

My issue is not necessarily with the branch office. It would be the company as a whole. To call or chat online about resolving an issue will set you up for disappointment.The customer service on these leaves an impression that a person is to be passed around.. I had issues with their billing...

I called up for a promotional package where you get free HD for life and found out that what you need to do to get free HD for life is you have to give them your credit/debit card and go through paper-less billing. My bill is supposed to be 54$ for 250 channels and I'm getting billed 150$ every...

I called this company two times (leaving a message both times) and sent an email both through their internal website and through my email program, but they couldn't even provide the courtesy to answer the calls (called during what would be normal business hours) or return an email. How can you...