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Founded 2007 • With Angi since May 2012
Awards and Badges
Angi Certified
Business Highlights
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Family Owned & Operated
24/7 Service Offered
Emergency Services Offered
Eco Friendly
Wears MaskImages
Projects
Modern Steel Garage Door
garage doors
202022309New Modern steel garage door installation.
View projectAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Read reviews by category
garage doors (1143)insulation (7)professional organizers (5)door installation (1)
Showing 1-25 of 1146 reviews
Katrina L.
06/25/2022
We've worked with Family Prestige 2 or 3 times, for garage door repairs to replacement. It's been great. When our garage door was damaged, they came 1 day after the call to survey and recommend a fix. When they couldn't make their scheduled date to install the new door due to another job, they called to notify us they'd be coming the following business day. On the day of installation, they came and 2 hours later were done. The door has worked great since then with no issues. We received the bill by email and paid online. Very easy and dependable.
Description of Work
Garage door replacement
Category
garage doors
Cost
$3,500
Hire Again?
Yes
David C.
01/20/2022
MIKE C.
05/24/2021
One of the WORST experiences. The tech was rude and incompetent. No identification of the company on the truck or uniform. Seemed a sub contractor. The malfunctioning part was not even looked at. He messed around with the motor and then asked me if I had been messing around with it!! He was not paying attention to the malfunctioning issue that I was trying to convey to him. First he demanded over $ 200+, then a few minutes later $ 189, and soon wanted me to pay $ 150. I talked to Jose - the owner - and told him that the tech was rude and I did not want him on my property. Jose was focused on getting me to pay $ 100. The tech finally left after calling me an *******. WOULD NOT RECOMMEND THIS COMPANY AT ALL!!
Description of Work
Garage door repair
Category
garage doors
Service Provider Response
Typical review from an unhappy person who wish to get work done for nothing, Unfortunately in USA time is money and you can't treat people like you were back in your country. When you call a company for a service that you can't do please do not act like you know what technicians are doing, otherwise fix problems your self and stop wasting technicians valuable time. Also, at least be honest and inform people that you refuse to pay because motor was working again and that you didn't like the fact the technician fix it in little time but guess what, THIS IS WHAT WE TRAIN FOR AND THIS IS WHAT WE DO FOR LIVING EVERYDAY, SEVEN DAYS A WEEK, you are a very dishonest person who refuse to pay even the service call by bringing up a additional problem that was not even present when technician arrived or left your house. Just remember GOD WILL MAKE YOU PAY AND WITH INTEREST ALL THE BAD THINGS YOU ARE TRIYING TO DO TO HARD WORKING PEOPLE.Jerry T.
05/12/2021
Excellent company. A spring had snapped off my garage door making it nearly impossible to open without superhuman effort. I called Jose on a Sunday and he set up an appointment for Monday morning. Kris came out to the house and gave me an estimate for repairing the door and also for installing a new one. The old one was in pretty bad shape besides the spring, so I opted for a new door. Four days later I had a new working garage door installed. Very responsive, courteous, and accommodating group of people. Don’t know when I might ever need a new garage door again, but if and when I do, I know who I’ll be calling.
Description of Work
New garage door installed
Category
garage doors
Cost
$1,450
Hire Again?
Yes
Ernest B.
04/27/2021
Patty H.
02/10/2021
I was experiencing some issues with my original garage door opener (over 24 years old) and remotes. I contacted Jose and his team and they came out to see what the issue was. They suggested instead of fixing the current one because of age, that I should get a new opener. We scheduled the work to be done the following morning. Jose came and had the new opener installed within an hour and half. He let me know the options for the different openers and what each level added in options. I chose the basic opener option, which included wifi/an app to use to open/close the door in addition to a car remote and wall device. He did a fantastic job! I have used Family Prestige Garage Doors in the past for garage door tune-ups and also a garage door replacement. They are a pleasure to work with and have fair and honest pricing. I would highly recommend them to anyone and will definitely use them again in the future.
Description of Work
Garage Door Opener Replacement
Category
garage doors
Cost
$550
Hire Again?
Yes
Douglas D.
01/19/2021
Tommy S.
10/26/2020
Federico S.
10/26/2020
Michael R V.
08/29/2020
koset S.
08/10/2020
Howard F.
07/27/2020
They responded fast and were able to come out relatively quickly. Staff examined the doors and gave me an estimate that I considered pricey, but I put my trust in all the reviews on here that I was going to get good work, and I did. The guys quickly replaced the old rollers and fixed the tracks, and gave the door mechanisms a little tune-up, such that everything feels brand-new-ish. The staff also advised me to just go buy a cheap universal remote from to replace my busted antique and even demonstrated how to set it up once I got it. At some point, we'll need to replace the whole opener mechanisms, and I will call them for that work. Very professional, competent and polite.
Description of Work
Multiple rollers on both our garage doors were dislodged, the tracks were a bit out of joint, and one of the remotes for an opener was dead (and a new battery didn't fix it).
Category
garage doors
Cost
$450
Hire Again?
Yes
Mitch P.
07/11/2020
Sheilah H.
07/10/2020
Fabulous! I am so pleased with the services I received from the moment I contacted the company after seeing the great reviews on Angie's List. Nelson the sales manager came the next day to review the services I needed and to give me a quote including the Angie's List discount. The price was reasonable and fair. Four days later, Isais and his partner Victor came to install two garage doors, openers and keypads. They were very professional and not only did a super job but cleaned up beautifully and took away the old doors etc. PLUS, they were able to provide the exact same doors as my original ones that were 21 years old. This means that the doors are HOA compliant so I did not need prior approval and could get them installed ASAP. I highly recommend Family Prestige Garage Doors, Alexandria, VA. S. Harrison, Alexandria, VA
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Description of Work
Double garage door replacement and new garage door openers
Category
garage doors
Hire Again?
Yes
Tashna F.
05/19/2020
Family Prestige Garage Doors provided prompt services to us when our garage door malfunctioned 3 times. They eventually replaced the door. The entire team is professional and kind. They responded to requests either the same day or next business day. We will definitely continue to use this company.
Description of Work
Replace Garage Door
Category
garage doors
Cost
$1,300
Hire Again?
Yes
Joseph P.
02/25/2020
Kathleen M.
02/12/2020
My request for garage door repair was answered on the same day, and an appointment made for the following day. Isais, the repair man who came to the house was on time, correctly analyzed the problem, made the repair with parts he had in his truck, showed me the broken parts, and took time to explain the work. Isais is an excellent employee representing Family Prestige Garage Doors.
Description of Work
Garage door cable snapped because a spring broke. New extension springs were replaced, balanced, aligned & door system lubricated.
Category
garage doors
Cost
$405
Hire Again?
Yes
Joshua T.
02/11/2020
susan L.
02/11/2020
Maureen M.
02/07/2020
Michael R.
01/22/2020
Marilyn B.
01/21/2020
Mark H.
01/18/2020
Fast dependable service. Called for service and they showed up within a few hours. Reasonably priced and our technician Isaia was wonderful. He performed the repairs in a timely professional manner and was very pleasant to work with. I highly recommend this company.
Description of Work
Garage door repair.
Category
garage doors
Cost
$125
Hire Again?
Yes
Conan S.
01/17/2020
Nitin P.
12/05/2019
Other Information
Services offered
Covid-19 update
We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.