Family Prestige Garage Doors

An awesome experience working with the Family Prestige team. Isaias walked me through the inspection, indicated various issues of failing parts/excess wear-n-tear, gave me a few options on different garage door openers, and worked a very affordable price. My garage door went from a circa early-2000s rust machine to a smooth glider with a chain drive. It previously sounded like a jackhammer and now we barely hear it open and close. Definitely give them a try when looking for an honest quote!

Our garage door issue was resolved quickly and efficiently.

Fixed the garage door quickly and with great care!

We've worked with Family Prestige 2 or 3 times, for garage door repairs to replacement. It's been great. When our garage door was damaged, they came 1 day after the call to survey and recommend a fix. When they couldn't make their scheduled date to install the new door due to another job, they called to notify us they'd be coming the following business day. On the day of installation, they came and 2 hours later were done. The door has worked great since then with no issues. We received the bill by email and paid online. Very easy and dependable.

Came and provided estimate. Estimate was higher than two others. Work was completed immediately after estimate given. Broken door spring was replaced in one hour. The door is working fine.

it went great.

Very good work, on time, fair price.

Excellent company. A spring had snapped off my garage door making it nearly impossible to open without superhuman effort. I called Jose on a Sunday and he set up an appointment for Monday morning. Kris came out to the house and gave me an estimate for repairing the door and also for installing a new one. The old one was in pretty bad shape besides the spring, so I opted for a new door. Four days later I had a new working garage door installed. Very responsive, courteous, and accommodating group of people. Don’t know when I might ever need a new garage door again, but if and when I do, I know who I’ll be calling.

So far so good. But I want to see over a period of time how good everything is before I give a definitive answer. It did seem expensive though.

I was experiencing some issues with my original garage door opener (over 24 years old) and remotes. I contacted Jose and his team and they came out to see what the issue was. They suggested instead of fixing the current one because of age, that I should get a new opener. We scheduled the work to be done the following morning. Jose came and had the new opener installed within an hour and half. He let me know the options for the different openers and what each level added in options. I chose the basic opener option, which included wifi/an app to use to open/close the door in addition to a car remote and wall device. He did a fantastic job! I have used Family Prestige Garage Doors in the past for garage door tune-ups and also a garage door replacement. They are a pleasure to work with and have fair and honest pricing. I would highly recommend them to anyone and will definitely use them again in the future.

Gentleman identified the problem, quoted me a price and completed the work efficiently.

Wonderful. Could not ask for better prompt and professional service. So pleased.

Absolutely efficient team with a great overall price for complete renewal of garage door system. Recommend to anyone.

FANTASTIC! These guys do what they say, when they promise, for the price they quoted! No surprises and the price was very reasonable. I WISH EVERYONE WAS THIS AWESOME!

Great! They were quick to respond and they did a great job.

They responded fast and were able to come out relatively quickly. Staff examined the doors and gave me an estimate that I considered pricey, but I put my trust in all the reviews on here that I was going to get good work, and I did. The guys quickly replaced the old rollers and fixed the tracks, and gave the door mechanisms a little tune-up, such that everything feels brand-new-ish. The staff also advised me to just go buy a cheap universal remote from to replace my busted antique and even demonstrated how to set it up once I got it. At some point, we'll need to replace the whole opener mechanisms, and I will call them for that work. Very professional, competent and polite.

Fabulous! I am so pleased with the services I received from the moment I contacted the company after seeing the great reviews on Angie's List. Nelson the sales manager came the next day to review the services I needed and to give me a quote including the Angie's List discount. The price was reasonable and fair. Four days later, Isais and his partner Victor came to install two garage doors, openers and keypads. They were very professional and not only did a super job but cleaned up beautifully and took away the old doors etc. PLUS, they were able to provide the exact same doors as my original ones that were 21 years old. This means that the doors are HOA compliant so I did not need prior approval and could get them installed ASAP. I highly recommend Family Prestige Garage Doors, Alexandria, VA. S. Harrison, Alexandria, VA

it works now

Family Prestige Garage Doors provided prompt services to us when our garage door malfunctioned 3 times. They eventually replaced the door. The entire team is professional and kind. They responded to requests either the same day or next business day. We will definitely continue to use this company.

very well. I recommend them.

Excellent. Quick response, timely, short time repair, education provided, pleasant to deal with.

My request for garage door repair was answered on the same day, and an appointment made for the following day. Isais, the repair man who came to the house was on time, correctly analyzed the problem, made the repair with parts he had in his truck, showed me the broken parts, and took time to explain the work. Isais is an excellent employee representing Family Prestige Garage Doors.

Great. Timely repairs and product is great

They were excellent - amazingly talented and honest - really a superb experience

The project went very well. They were a great company to work with and I would highly recommend them to others.