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Approved ProApproved Pro
Family Prestige Garage Doors
Garage Door Service, Insulation Service, Home and Garage Organization,
About us
Family Prestige Garage Doors is a very unique company with high quality and expectations. Our company goal is to put at your service certified technicians willing to assist you with all your needs, We offer you complete security with your homes. In fact, we know and understand all your needs when it comes to garage doors and openers. Will match competitor pricing with written estimate for similar product. Will match competitor pricing with written estimate for similar product. Additional Area served - Stafford & DC. Prince William & Saint Mary's Counties .
Business highlights
Eco Friendly
Se habla espanol
Family owned & operated
Emergency services offered
18 years of experience
Services we offer
Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- PayPal
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 14
Assorted photos uploaded by Family Prestige Garage Doors
- 3
2020Modern Steel Garage Door
Garage Door Service
Reviews
4.81,147 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 3% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 1147 reviews
Maria L.
Oct 2024
Garage Door Service
Our garage door issue was resolved quickly and efficiently.
Andrew W.
Sep 2023
Garage Door Service
Required an $89 service call to give a quote for a simple torsion spring replacement. This is such a basic service they should be able to quote over the phone.
Maureen M.
Jul 2022
Garage Door Service
Fixed the garage door quickly and with great care!
Katrina L.
Jun 2022
Garage Door Service
We've worked with Family Prestige 2 or 3 times, for garage door repairs to replacement. It's been great. When our garage door was damaged, they came 1 day after the call to survey and recommend a fix. When they couldn't make their scheduled date to install the new door due to another job, they called to notify us they'd be coming the following business day. On the day of installation, they came and 2 hours later were done. The door has worked great since then with no issues. We received the bill by email and paid online. Very easy and dependable.
David C.
Feb 2022
Garage Door Service
Came and provided estimate. Estimate was higher than two others. Work was completed immediately after estimate given. Broken door spring was replaced in one hour. The door is working fine.
Joseph P.
Aug 2021
Garage Door Service
it went great.
Federico S.
Jun 2021
Garage Door Service
Very good work, on time, fair price.
MIKE C.
May 2021
Garage Door Service
One of the WORST experiences. The tech was rude and incompetent. No identification of the company on the truck or uniform. Seemed a sub contractor. The malfunctioning part was not even looked at. He messed around with the motor and then asked me if I had been messing around with it!! He was not paying attention to the malfunctioning issue that I was trying to convey to him. First he demanded over $ 200+, then a few minutes later $ 189, and soon wanted me to pay $ 150. I talked to Jose - the owner - and told him that the tech was rude and I did not want him on my property. Jose was focused on getting me to pay $ 100. The tech finally left after calling me an *******. WOULD NOT RECOMMEND THIS COMPANY AT ALL!!
Response from Family Prestige Garage Doors
"Typical review from an unhappy person who wish to get work done for nothing, Unfortunately in USA time is money and you can't treat people like you were back in your country. When you call a company for a service that you can't do please do not act like you know what technicians are doing, otherwise fix problems your self and stop wasting technicians valuable time. Also, at least be honest and inform people that you refuse to pay because motor was working again and that you didn't like the fact the technician fix it in little time but guess what, THIS IS WHAT WE TRAIN FOR AND THIS IS WHAT WE DO FOR LIVING EVERYDAY, SEVEN DAYS A WEEK, you are a very dishonest person who refuse to pay even the service call by bringing up a additional problem that was not even present when technician arrived or left your house. Just remember GOD WILL MAKE YOU PAY AND WITH INTEREST ALL THE BAD THINGS YOU ARE TRIYING TO DO TO HARD WORKING PEOPLE."
Jerry T.
May 2021
Garage Door Service
Excellent company. A spring had snapped off my garage door making it nearly impossible to open without superhuman effort. I called Jose on a Sunday and he set up an appointment for Monday morning. Kris came out to the house and gave me an estimate for repairing the door and also for installing a new one. The old one was in pretty bad shape besides the spring, so I opted for a new door. Four days later I had a new working garage door installed. Very responsive, courteous, and accommodating group of people. Don’t know when I might ever need a new garage door again, but if and when I do, I know who I’ll be calling.
Ernest B.
May 2021
Garage Door Service
So far so good. But I want to see over a period of time how good everything is before I give a definitive answer. It did seem expensive though.
Patty H.
Feb 2021
Garage Door Service
I was experiencing some issues with my original garage door opener (over 24 years old) and remotes. I contacted Jose and his team and they came out to see what the issue was. They suggested instead of fixing the current one because of age, that I should get a new opener. We scheduled the work to be done the following morning. Jose came and had the new opener installed within an hour and half. He let me know the options for the different openers and what each level added in options. I chose the basic opener option, which included wifi/an app to use to open/close the door in addition to a car remote and wall device. He did a fantastic job! I have used Family Prestige Garage Doors in the past for garage door tune-ups and also a garage door replacement. They are a pleasure to work with and have fair and honest pricing. I would highly recommend them to anyone and will definitely use them again in the future.
Doug D.
Jan 2021
Garage Door Service
Gentleman identified the problem, quoted me a price and completed the work efficiently.
Tommy S.
Oct 2020
Garage Door Service
Wonderful. Could not ask for better prompt and professional service. So pleased.
Michael R V.
Aug 2020
Garage Door Service
Absolutely efficient team with a great overall price for complete renewal of garage door system. Recommend to anyone.
Koset R.
Aug 2020
Garage Door Service
FANTASTIC! These guys do what they say, when they promise, for the price they quoted! No surprises and the price was very reasonable. I WISH EVERYONE WAS THIS AWESOME!
Mitchell P.
Jul 2020
Garage Door Service
Great! They were quick to respond and they did a great job.
Howard F.
Jul 2020
Garage Door Service
They responded fast and were able to come out relatively quickly. Staff examined the doors and gave me an estimate that I considered pricey, but I put my trust in all the reviews on here that I was going to get good work, and I did. The guys quickly replaced the old rollers and fixed the tracks, and gave the door mechanisms a little tune-up, such that everything feels brand-new-ish. The staff also advised me to just go buy a cheap universal remote from to replace my busted antique and even demonstrated how to set it up once I got it. At some point, we'll need to replace the whole opener mechanisms, and I will call them for that work. Very professional, competent and polite.
Sheilah H.
Jul 2020
Garage Door Service
Fabulous! I am so pleased with the services I received from the moment I contacted the company after seeing the great reviews on Angie's List. Nelson the sales manager came the next day to review the services I needed and to give me a quote including the Angie's List discount. The price was reasonable and fair. Four days later, Isais and his partner Victor came to install two garage doors, openers and keypads. They were very professional and not only did a super job but cleaned up beautifully and took away the old doors etc. PLUS, they were able to provide the exact same doors as my original ones that were 21 years old. This means that the doors are HOA compliant so I did not need prior approval and could get them installed ASAP. I highly recommend Family Prestige Garage Doors, Alexandria, VA. S. Harrison, Alexandria, VA
Qui T.
Jun 2020
Garage Door Service
it works now
Tashna F.
May 2020
Garage Door Service
Family Prestige Garage Doors provided prompt services to us when our garage door malfunctioned 3 times. They eventually replaced the door. The entire team is professional and kind. They responded to requests either the same day or next business day. We will definitely continue to use this company.
Deidre R.
Feb 2020
Garage Door Service
very well. I recommend them.
Joseph P.
Feb 2020
Garage Door Service
Excellent. Quick response, timely, short time repair, education provided, pleasant to deal with.
Kathleen M.
Feb 2020
Garage Door Service
My request for garage door repair was answered on the same day, and an appointment made for the following day. Isais, the repair man who came to the house was on time, correctly analyzed the problem, made the repair with parts he had in his truck, showed me the broken parts, and took time to explain the work. Isais is an excellent employee representing Family Prestige Garage Doors.
Joshua T.
Feb 2020
Garage Door Service
Great. Timely repairs and product is great
Susan L.
Feb 2020
Garage Door Service
They were excellent - amazingly talented and honest - really a superb experience
Licensing
Bonded
Insured
Licensed*
Trade License Number
4.20322E+11
Trade License Locale
DC
Trade License Authority
District of Columbia Department of Consumer and Regulatory Affairs
Trade License Expiration
08/31/2023
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Family Prestige Garage Doors is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Family Prestige Garage Doors accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
Yes, Family Prestige Garage Doors offers free project estimates.
Yes, Family Prestige Garage Doors offers eco-friendly accreditations.
Yes, Family Prestige Garage Doors offers a 10% senior discount.
Yes, Family Prestige Garage Doors offers emergency services.
Yes, Family Prestige Garage Doors offers warranties.
Family Prestige Garage Doors offers the following services: Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.
Contact Information
6404 Telegraph Rd, Unit C, Alexandria, VA 22310
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
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