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C S FLOURNOY INC

Founded 1986 • With Angi since August 2006

Becoming the premier choice for Richmond tree removal and tree care services is something we have been quite proud of during our over 30 years in business so far. Although C.S. Flournoy began with a focus on stump grinding over three decades ago, the need became apparent quickly for quality workmanship in all areas of tree care service, so we answered the call. Since that time our Richmond Tree Removal Company has grown exponentially and offer a variety of services; in fact we even offer professional snow plowing and snow removal for the Richmond area. Our team is made up of fully trained, skilled and experienced members, including a Certified Aborist on staff. Aside from the basic licensing and insurance, we also have taken care of specialty needs like Certified Pesticide Application. We are ready, willing and beyond capable off taking care of any job you have, no matter how big or small. We take great pride in our ability to also offer the best in a rapid response time and safe quality work, all at beyond reasonable rates. We also welcome insurance claims and can help assist you through the process. Contact our Richmond Tree Removal Company today so we can get started on whatever you need done.’

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(66) Verified Reviews

Showing 1-25 of 66 reviews
Carol H.
1.0
10/20/2020
Total overall experience was horrible. From the estimator talking down to me, from them not showing up, I had paid for the work in full at the office, then a month later they asking for payment. When I had already paid them. I will never used them again .
Description of Work
Tree Service
Category
tree service

Service Provider Response

[Member Name Removed] C S F wants every customer to have a good experience. I would like to explain that statements are mailed out automatically and the information must have crossed in the mail. We are truly sorry for the inconvenience. I must ask though, according to my information the last time we did work for you was back in September 2011. Work was completed on September 27, 2011 and payment was received October 2011. We are just getting a review from you 9 years later, I do not understand?
Linda F.
5.0
08/30/2018
The work was done as promised. I was very impressed with the professionalism of the crew.
Description of Work
Remove Three Leland Cyprus Trees
Category
tree service
Al D.
5.0
03/28/2017
Quick, professional work. Reasonable pricing.
Description of Work
Cut down a dead tree.
Category
tree service
Sandra G.
5.0
09/16/2016
They were on time with start and finish of the job. The staff is wonderful.
Description of Work
Cleared 1.25 acres of land
Category
tree service
Sandra G.
5.0
08/29/2016
It was prefect, they did it in record time. I cant believe it went as fast as it did.
Description of Work
I used C S FLOURNOY INC to remove a huge tree. That included the grinding of the stump and cleaning of the saw dust.
Category
tree service
Alison W.
1.0
08/06/2016
There was a lot of damage from the storm in June, not just with me. Danny came out and gave me a quote for everything for $775. Seemed pretty high to me, but I figured it was mostly because I was being particular about them not walking on the slate roof. They were unable to get out to get the branches off my roof within a reasonable amount of time- hey, I understand because it was a crazy time with lots and lots of trees down everywhere. However, I had a hole in my roof and the roofers needed access to the roof (sans branches) to at least make temporary repairs. Although it was not really their thing, the roofers (Davidson Roofing, who I highly recommend, by the way) pulled the branches off themselves. I called to get a new quote from CS Flourney since the MAIN REASON I had called them was now moot, and the office lady told me that Danny would adjust it appropriately and not to worry. By the time CS Flourney got out to my house, it was several days (over a week) post storm, and I and the roofers had piled all the branches and limbs into two easy to reach piles. I was away while they worked, but it could not have taken long since we had already done most of the work (there was one hanging limb that they removed- they did not get the other dead branches, and that one could have just been yanked on from the ground). I came home to find that they had moved my garbage can (that held all the frozen food that had spoiled while the power was out) away from the road, so the trash pickup didn't happen and the food was just rotting in the sun. Not only that, but they missed a large limb and did not clean up the piles well so I had to pick up all the pieces that would have damaged my mower blades and find something to do with them. Okay, kind of irritating but not a huge deal. THEN I get the bill for exactly the same amount as the quote that included getting the branches off the roof- which they didn't do. I assume it's a mistake, call the office, and they offer to take $25 off of the $775 bill. Are you kidding me? The guy doesn't even speak to me directly, I had to wait for a callback from the office lady after she spoke with him. I know he's busy- everyone was after the storm, but come on, justify your price. I call back AGAIN and same deal- this time they offer $50 off. I inquire as to whether I can call them to come get branches off my roof for $50 in the future, and they say no. I am definitely feeling taken advantage of by now. I finally get a call back from Steve, the owner. He tells me that I have one of the lowest bills they've seen since the storm and I should be grateful. SERIOUSLY what the heck, is he really saying they upcharged due to the storm? I see from other reviews that they have charged less for other jobs that involved quite a bit more work and point this out to him. His response basically confirmed that it's because of the storm. They have special storm pricing?? That's called price gouging where I'm from. They literally charged me $775 to chip some branches that I already had piled up for them. I'll give them this- I should have demanded a second quote. I regret that dearly, because had I known they would still be charging me this much for that, I would have told them to take me off the list. I would not have paid more than $200 at most for what they actually did, and probably not even that. I think it's WRONG WRONG WRONG to charge people more after a big storm, and I also think it's WRONG to assure someone that their price will be fairly changed to account for the change in work when they don't. I feel utterly cheated and taken advantage of, I am sorry that I trusted them to be fair and I wish I'd never called them. I have more tree work to be done and you can be sure I will not be calling them.
Description of Work
I had a few large tree limbs on my roof after a big storm that I needed removed, a few hanging branches, and many branches and limbs in the yard as well. I requested they remove the branches from the roof using equipment that allowed them to NOT stand on the slate roof. I also requested that they remove the hanging broken branches, and may as well throw everything in the chipper and leave the wood chips behind as I could use them for mulch.
Category
lawn service, tree service
Judy B.
5.0
04/29/2016
Had a lot of roots in yard from a tree we had removed. Kelly came out and did a great job on the root removal. Hard working guy. Thanks
Description of Work
Removed roots
Category
lawn service, tree service
Andre B.
5.0
10/26/2015
They did a great job. The yard looks better than ever. They also were diligent about clean up removing everything and some additional items that were in the yard. They also cleaned up leaves off the yard and deck. Great job at a great price.
Description of Work
Trimmed many trees around the house and cut down one tree.
Category
lawn service, tree service
April S.
5.0
04/20/2015
From the start this was a great company to work with. I met them at the Richmond Home and Garden Show. They scheduled an estimate for me that day. Warner came out as scheduled. We hired them to remove two large Magnolia Trees and to sod our front yard. We live on a busy street with houses on both sides I was concerned with the removal they handled it with no problem. They were so professional. They showed up each day and completed the job in 3 days. Warner even came out to let me know how to care for my new sod. People that saw the work being done stopped by several times to get there number. I would not hesitate to hire them again for my backyard. Great company!!
Description of Work
We had them remove two very large Magnolia Trees along with removing the stumps and putting down sod in our front yard.
Category
tree service
Adele D.
5.0
06/23/2014
We were very impressed. I only spoke to one of the crew members (I think his name was Jeff and I really apologize if that's not right!), and he was very personable and professional. Overall a great experience and a great price, and we would ABSOLUTELY use them again and recommend them to anyone in need of tree service.
Description of Work
We had a fairly large maple tree with substantial dry rot located in a challenging location in our backyard. CS Flournoy provided us with an estimate very quickly. Along with the estimate, Warner also left photocopies of the company's insurance policy and license, and some testimonials from clients. We thought that was a very nice touch; customer service is extremely important in today's world and CS Flournoy does it right. Once we agreed to have the work performed, the crew came out within a couple of days. Very professional all around; the crew arrived by 9:00AM and made very short work of the tree (involved using a bucket truck to access the upper branches, etc., it was quite a process, and interesting to watch). They had every last bit of wood removed from our property within just a couple of hours.
Category
tree service
Sandra W.
5.0
06/23/2014
I called to see if they had fill dirt. She said she would check and call me right back. She called me back, with good and bad news! Yes they had fill dirt, but not at this location. She got someone to get on the phone to give me directions to the other location. Raced home to get the truck! Got truck, picked up daughter and hurried to get dirt (it was getting close to closing time). Brett (i think) met me at the highway and proceeded to guide me to the dirt piles and tossed some dirt in the back of my truck. Took it easy on the way home and hubby was glad to see the dirt!!
Description of Work
Loaded fill dirt in my truck.
Category
tree service
Adele D.
5.0
06/20/2014
Absolutely outstanding experience all around. The office staff responded to our questions and was able to coordinate the quote very quickly. Warner left the quote along with photocopies of the company's insurance coverage, license, and some personal reviews of their work--which we really appreciated. The crew was able to come out much sooner than we expected, which was fantastic. They were able to take down the tree and haul away every last trace of wood within only ~2 hours. We were very impressed, especially since it was a fairly complicated job--they used a bucket truck to access the upper limbs/branches, carefully removed them systematically, then took down the remaining trunk, all without disturbing our fence which was literally inches from the tree, nor damaging our landscaping. We would certainly hire them again and would recommend them to anyone in need of tree service.
Description of Work
Removed one large maple tree from our suburban backyard. Tree base/trunk had decayed and we were concerned about it falling and causing property damage.
Category
tree service
Michael H.
5.0
05/27/2014
Called Flournoy for an estimate. In a timely fashion, a representative came to the house and went over the needed work with me. He was knowledgeable, friendly, and very professional. Work was accomplished a few days later by a crew that was also efficient and professional. Trees were trimmed and removed as I requested, and clean up was thorough and quick. Had two stumps ground in addition. All work was done safely and in a timely manner. I was impressed and would recommend them to others.
Description of Work
The provider trimmed a number of large trees in the yard and removed a 50 ft pine tree that had been damaged by lightning.
Category
tree service
Peter L.
5.0
05/27/2014
The estimate was done promptly. We added a tree afterward and were please that the price didn't go up too much. They arranged for the stumps to be grinded, and they ground down an extra stump without charge.
Description of Work
Removed trees and stumps.
Category
tree service
SHARON P.
5.0
05/26/2014
The workers were quick,professional and very polite. They work quickly and the job was completed in less than 30 minutes. Tree had fallen and was suspended by another tree branch across the street in front of my home which is utilized by cars and pedestrian daily. My daughter said it fell the night we had the recent earthquake. This tree was probably one that took a few years to die from the hurricane we had here a few years ago. Anyway it was removed quickly and professionally. I am uncertain about the price, because I did not do any comparisons.
Description of Work
Removed tree that had fallen in the direction of the street in front of my home. The fallen tree was caught in the branches of a nearby tree and was being held suspended over the street. People and cars passed daily in on the street in front of my home and the tree posed a great danger. It could have stayed suspended for months or weeks, but I did not know, so I did not do a lot of price comparison for the work. The good thing is the company allowed be to make the pay in three payments which worked out well for me..
Category
tree service
Keith S.
4.0
05/16/2014
They cleaned up after themselves. The price was right. They were delayed several times and I had to call them to find out why they were delayed instead of them calling me and telling me they were delayed but other than that, they did a good job.
Description of Work
We used CS Flournoy Incorporated for some tree work.
Category
tree service
Jean T.
5.0
12/25/2013
Tree had fallen, landing partially in the street. Gave CS Flournoy a call. Danny Epps from CS Flournoy responded within a half hour of me calling. Danny came by within a few hours of the initial call. He accessed the situation and because the tree had fallen in the street, determined that it was an emergency call. Danny setup the appointment for the very next day. The crew from CS Flournoy arrived promptly the next morning as promised. They removed the tree, the dwarf spruce bushes and ground the stumps from both. The crew answered all questions about future replacement trees. I would and have recommended this company to friends and family for any and all tree removal service.
Description of Work
Removed a fallen Bartlett Pear tree and two dwarf spruse bushes and removed and ground the stumps on all.
Category
tree service
Shirley C.
5.0
11/19/2013
They did a great job. They got all the stuff out and cleaned up after themselves.
Description of Work
I purchased a Big Deal for $49 for $85 Off of Stump Grinding!
Category
tree service
M T Y.
5.0
11/14/2013
WHAT A PLEASANT EXPERIENCE. VERY POLITE WORKMEN. SUPER WORKMANSHIP. WOULD HIGHLY RECOMMEND THE COMPANY TO EVERYONE.
Description of Work
TRIMMED OVERGROWTH ON PROPERTY
Category
tree service
Christopher W.
4.0
10/30/2013
The company was quite responsive and went out right away to give an estimate on tree removal. However at $400 for removal of a small tree with no stump grinding, the quote was a waste of my time because it was nearly twice as much as I ended up paying another company to do the job. Perhaps they just don't want to do small jobs and that's fine, but I'd prefer them to just tell me that up front so I can contact someone else rather than wasting a couple of days on a quote.
Description of Work
Provided quote for removal of small tree with no stump grinding
Category
tree service

Service Provider Response

Mr [member name removed] First, I want you to know no job is ever too small, and I am sorry you feel we wasted your time. C. S Flournoy Inc. never wants any customer to feel they were not given the best rate we possibly could. Sometimes a larger insured company has a hard time competing with smaller companies, but we do our best to provide exceptional service at a reasonable rate. Thank you for giving us the opportunity to quote you a price.
DOMENIC A Z.
5.0
09/19/2013
The company trimmed limbs and branches on all trees surrounding the house to ensure that branches were at least 12 feet off of the roof and away from the house. The work was done right and all debris removed. From the day of estimate to the day of work, C S Flournoy was extremely helpful and professional. I wouldn't hesitate to use them again.
Description of Work
Flournoy trimmed multiple trees surrounding the house.
Category
tree service
James D.
5.0
07/16/2013
Very responsive and helpful, reasonable price. Work was done well while neither I nor my wife were home and I was able to explain everything on the phone. Pleasant experience.
Description of Work
Removed 3-4 mid-size tree stumps.
Category
tree service
Douglas G.
5.0
05/14/2013
Of the 3 bids I obtained, Danny Epps showed up on time and presented me with a copy of his company's certificate of insurance, a description of the company and some recommendations from prior customers. He provided me with a written detailed estimate and they did exactly the work described in his estimate - at exactly the price quoted. They ground up the small branches and hauled away that and the larger logs. Equally as important, Mr. Epps kept in touch with me as they re-scheduled the work because of rain. In my opinion, good service is important and Mr. Epps knocked the ball out of the park.
Description of Work
The work entailed cutting up 3 large downed trees - up to 50' in length that had fallen over onto smaller trees and brush in my back yard and my neighbor's back yard. It was a mess to begin with. They had to bring a small front-end loader into my backyard and laid down 4x8 sheets of plywood to protect my lawn. They also cleared quite a bit of overgrowth brush and ground out stumps. They cleaned up completely afterwards.
Category
tree service
David D.
5.0
01/08/2013
Having worked with Mr. Epps of the Flournoy company twice before, I sent an email message to his attention via the company's website describing the work I needed done. Given that I had a tree-related issue to be resolved that might also have to involve the power company and, possibly a private electrician, I contacted Mr. Epps first. From my past experience with him, I felt confident he would help me sort out the order in which all the parties to the project should be handled. The Flournoy company readily contacted me in response to my request and a site visit/estimate was scheduled. Mr. Epps came out and assessed all of my needs. Importantly, he got in touch with one of his contacts with the power company and, in the same afternoon, the power company came out and looked at the situation. Mr. Epps also came back and was present to discuss the situation with the power company. As a result, the power company came out early the next morning and completed its portion of the task. Flournoy came out later the same morning and did the contracted tree work. Through Mr. Epps' effo efforts, the power company even came out a day or so later and performed some follow-up work that I thought I might have to hire someone else to do. Everything was smooth and seamless. I cannot recommend Mr. Epps and the Flournoy company enough.
Description of Work
I have used C. S. Flournoy for tree work three times in the past four years and have been completely satisfied with the work performed each time. This most recent time I contacted the company about handling three separate projects: a) removal of a tree; b) cutting up of the remains of a storm downed tree; and c) a more complex project involving a portion of a downedtree resting on the service electrical power line to my home.
Category
tree service

Service Provider Response

Thank you for your review of our company, we appreciate your business; we want you to go to our website, fill out the online survey to receive a gift card of $10.00 from Starbucks are on us a thank you.
Mike N.
5.0
12/20/2012
He came, I showed him what to do. He even did a few smaller stumps I for a few bucks extra that would have taken me hours to get out. He came, did the work, checked it with me and left everything in great shape.
Description of Work
Ground stumps left buy another tree service provider. Did an excellent job -- fast and careful not to damage any surrounding vegetation or outdoor intallations.
Category
tree service

Service Provider Response

Thank you for choosing C.S. Flournoy Inc to do your stump removal; we appreciate your business. Go online to our website and fill out the survey to receive a $10.00 Starbucks gift card for your time.

Phone

Address

5721 CHAMBERLAYNE RD

Richmond, VA 23227

Other Information

Services offered

Tree Trimming Feeding Clearing Pesticide Spraying/Deep Root Fertilization Tree Removal Grading Stump Grinding & Removal Bush Hog Mowing

Payment options

Check
Visa
MasterCard
American Express

FAQ

C S FLOURNOY INC is currently rated 4.8 overall out of 5.

C S FLOURNOY INC is open:

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

C S FLOURNOY INC accepts the following forms of payment: Check, Visa, MasterCard, American Express

Yes, C S FLOURNOY INC offers free project estimates.

Yes, C S FLOURNOY INC offers eco-friendly accreditations.

No, C S FLOURNOY INC does not offer a senior discount.

Yes, C S FLOURNOY INC offers emergency services.

No, C S FLOURNOY INC does not offer warranties.

C S FLOURNOY INC offers the following services: Tree Trimming Feeding Clearing Pesticide Spraying/Deep Root Fertilization Tree Removal Grading Stump Grinding & Removal Bush Hog Mowing

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