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Garbage disposals are durable appliances that usually last at least eight years as long as you clean and maintain them. It’s relatively rare for a garbage disposal to break on its own, as most malfunctions happen due to user errors, like overstuffing the grinding compartment or damaging the blades by trying to dispose of metal or bone. Eventually, cracks or leaks could develop in the unit, which requires a full replacement. 

When a dishwasher discharges its wastewater, it uses a pump to quickly move a lot of water. If anything in the drain line or the garbage disposal impedes the high volume of water, it will back up into the sink through the drain or the garbage disposal. Following regular dishwasher maintenance tips like clearing clogs, keeping them cleared, and occasionally running the disposal will eliminate the problem.

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

Once you have your garbage disposal disconnected, you can remove the mounting bracket by unscrewing the bolts that are holding the bracket. You can back them out just enough to pop off the snap ring, which prevents the bottom portion of the bracket from disconnecting from the top when you unscrew the bolts. Use a regular screwdriver to pop off the snap ring, and the rest of the components should fall off by themselves.