"They were not able to repair skylight felt probably needed replacement"

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

"Ben was very professional - walked us through all the details of the work that needed to be done, let us know in advance that all the plywood might need to be replaced, depending on its condition, and gave us two prices for the work. Work was done is a timely manner, and he dealt with all aspects of the job promptly and professionally. We were very pleased with Ben's work, and recommend him without reservation."

"Darrell and his crew removed our old deck and in it's place, installed a screen porch and new deck surrounding it. Darrell provided some design ideas on the screen porch, and was very helpful. The cedar trim around all the screen openings looks awesome! The workmen showed up on time, did an excellent job, and did it all for a reasonable price. Now that it's done, we love our new screen porch and deck. Before starting this prokect, we talked to 4 contractors. We selected Mr. Fix-It. If we had it to do over again, we'd still select Mr, Fix-It to build our new deck and screen porch."

"Everything was done very well; removal of old sunroom materials, installation of new wall and roof over additional roof area. All wood work was very well done, installation of new glass and new structural roof! All done well. Exception was the new roof! Here the interfacing of new roof with existing roof was not done well. All the construction was completed at end - literally in last week of 2015; all seemed well for first winter of 2016, then in spring of 2016 the roof began leaking at or near the interface of new with the existing roof. I called Mr. Bart Scesney, the Senior Design Consultant , overseeing the project and reported the leak. He promised a fix. Then through the summer of 2016 the leak seemed to resolve itself but with return of winter the roof leaked through the winter of 2016 -2017. I called Mr. Scesney again and again received a promise of a repair; nothing happened. Again in winter of 2017-2018 leaks occurred, again I called with the same null response. Finally in the fall of 2018 I sent an email to Mr. Scesney with a copy to the President of TRS, Mr. Joe Henley. Again a promise of a repair but no response. Thus, this complaint to Angie's list and the same to the Better Business Bureau. Next will be a formal legal proceeding to sue the company for the cost of an urgent repair. Really hate to take this action because all other aspects of the work was so well done. But I must stop the leak; I have a cathedral ceiling and as a result a leak comes directly into my home."

"Adam came for the original estimate.  He was knowledgeable, professional and answered my questions.  We set a date for the work and he advised I would be called the day before with details.  No call so I called and left a message.  My call was returned promptly by Amanda with many apologies.  She explained that the company was going thru a bit of a change.  I was very appreciative of her honesty.  She gave me the numbers for the roofing supplier and another client to assure me all would go well.  She certainly kept her word and the work was done in a timely manner.  She came to my home several times and called throughout the day to make sure everything was running smoothly.  We needed to do some adjustment to the original price and we were able to come to a satisfactory agreement. 
My only concern was that I am still picking up nails and staples in my yard.  They did go around with a magnet and blew off the roof but
I am still picking up debris.
Amanda showed a great deal of integrity.  I would use this company again.
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