Get matched with top gate repair pros in Bridgewater, VA

"Richard Haymond does not answer the emails sent to his website, so just call him if you want an estimate.
After waiting for about a month for a response to my email, with photos, he responded quickly to a phone call.
Since he had good reviews on this website, and the price was fair, we hired him and paid a down payment.
We had to wait about 5 weeks (instead of the couple he had told us), and call a couple times, before he started work.
When he finished, we noticed that one of the railings was noticeably off center of vertical alignment. We called and Richard stopped by to look at it and agreed that the railing needed re-working. Said he would take care of it.
We had to call a few times, but he finally stopped by, cut off the new railing and took it to apply a better bend. He says he bends the iron by hand over an object.
It took until August 28th for the railing to finally be completed.The railing looks nice now except for some rust where the error had to be corrected. We will have to spray paint those rusty spots.

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Initially, he seemed like he was very very knowledgeable, very friendly and gave us thoughts that he knew what he was doing. They arrived on time. They're very good. The crew was pretty quick and efficient. One problem I had was they didn't come with enough materials. They had to reschedule for a completion of some. There were some minor issues that we ran into. They were supposed to paint the chimney cap and never actually did that. It's not a big deal but the other thing was the warranty and we kind of had a fight with them for the warranty to actually be processed. The warranty was the big thing and it was a lifetime warranty and I guess there were personal things that came up. It was just basically what I've learned late, but it took us probably eight months to get the warranty to be processed. That was my biggest concern, but the warranty company ensures me that everything is good even though the paperwork has the wrong number on there and I am assuming that's because they had the wrong number initially which is why they didn't have enough material.

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"I only use James when I need some work done to my house. He responds fast, gets the work done quicker than just about anyone else I've ever used and seems very concerned with leaving his customers happy."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. \n

Rock Bottom Fencing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.