Get matched with top patio cover pros in Accomac, VA

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"It took much longer than expected, part of this was due to inclement weather & 2 ft of snow. When installer came he noted that porch was not secure enough to place sunroom on.  Owner of company came out to inspect while shoring up was being done.TRS shored up porch. Installer knowledgable and helpful. During demoing & building of stairs, they tripped power to house 3 times, finally they took out old outlet from old porch and used other outside outlet.
Projected time to start was 11/14/15 & finish 12/14/15, was not started until mid Dec., and finished 2/25/16.  County did not issue permit until Dec. TRS might be a little more realistic about construction times. Built sturdy steps & landing and put in all new electric to sunroom. A few knobs for windows missing which they had to reorder and one screen not set in properly and bugs got in, and cover plate to electric box with wiring to porch was not put on. They did fix after a few calls. 
When dumpster removed from driveway, it knocked my A/C unit off its base, unit needs to be repositioned we are waiting to see what that will cost. 
TRS did send out a quality review staffer to go over the whole project when finished, which is rare, so it appears that they really want client feedback.
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"Did not use lawn service.  I was looking for someone to do snowplowing for my apartments.
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"I can't recommend Ferguson Home Improvements highly enough. Kenny and crew arrived on time and were most pleasant. The work done is perfect. They moved furniture, put down covers, patched the walls where needed and all in all, went overboard. They are the epitome of professionalism. Kenny also does other work such as wallpaper and others. Great company!
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"Ben was very professional - walked us through all the details of the work that needed to be done, let us know in advance that all the plywood might need to be replaced, depending on its condition, and gave us two prices for the work. Work was done is a timely manner, and he dealt with all aspects of the job promptly and professionally. We were very pleased with Ben's work, and recommend him without reservation."

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One of the best things about Steve is he showed up when he was suppose to!

It was nice to watch things go so smoothly ....There was nothing he couldn't do. I thought I was going to have to hire a plumber to install the shower toilet sink water heater etc but I didn't."

Barry Foster (CEO) of Cougar Development has been in service for over 36 years since 1978. In his career, he has worked as a General and Sub-Contractor for many large commercial and residential projects. Cougar Development in time has grown to be involved with building shopping centers, malls, restaurants, residential houses and developments. Barry Foster has been able to build himself a clientele full of professional skilled tradesman that are known to be some of the best in the business.

"They came and gave an estimate, coordinated with me and the insurance company, performed services above expectation. Everyone was very polite and professional. I'm going to use them again soon.
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Initially, he seemed like he was very very knowledgeable, very friendly and gave us thoughts that he knew what he was doing. They arrived on time. They're very good. The crew was pretty quick and efficient. One problem I had was they didn't come with enough materials. They had to reschedule for a completion of some. There were some minor issues that we ran into. They were supposed to paint the chimney cap and never actually did that. It's not a big deal but the other thing was the warranty and we kind of had a fight with them for the warranty to actually be processed. The warranty was the big thing and it was a lifetime warranty and I guess there were personal things that came up. It was just basically what I've learned late, but it took us probably eight months to get the warranty to be processed. That was my biggest concern, but the warranty company ensures me that everything is good even though the paperwork has the wrong number on there and I am assuming that's because they had the wrong number initially which is why they didn't have enough material.

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"Paul does great work, no doubt about it. You don't realize how bad most siding jobs are until you see one down well - like American Siding did for me. Several years later, and the siding looks the same as it did when installed. My neighbor had siding put on his house at the same time I had my cottages done, and the siding is already buckled and coming off in places. You get what you pay for."