The Grounds Guys of Houston West Loop
The Grounds Guys of Houston West Loop
Houston Landscaping & Lawn Care Services
"We had a very disappointing experience with Grounds Guys. If you are looking for landscaping work keep looking as these folks are dishonest, unprofessional and do poor quality work. For example, on one morning, a clearly intoxicated worker showed up in our backyard to work on the grass - we had to insist that he leave. We were charged several thousand dollars for sod replacement in the back yard. Within less than 3 weeks, almost all the sod was showing signs of disease or was just plain brown. We watered regularly, promptly notified Grounds Guys of the issue, but to date - after 3+ months, all they have done is taken our $7K and moved on. Jeff and Tony made up some fabricated story of needing a "soil test" which apparently was never done. Does it really take 6 weeks to get soil test results? Now they refuse to respond to messages. So for $7K plus we have a poorly built stone bench and a lawn of dead grass. The stepping stones are nice - but $7K is a bit pricey for a few stepping stones placed in a bunch of brown sod. We will be taking legal action soon and reporting this company to the Better Business Bureau. Jared Johnson"
Jared J on August 2018
Houston Landscaping & Lawn Care Services
"We had a very disappointing experience with Grounds Guys. If you are looking for landscaping work keep looking as these folks are dishonest, unprofessional and do poor quality work. For example, on one morning, a clearly intoxicated worker showed up in our backyard to work on the grass - we had to insist that he leave. We were charged several thousand dollars for sod replacement in the back yard. Within less than 3 weeks, almost all the sod was showing signs of disease or was just plain brown. We watered regularly, promptly notified Grounds Guys of the issue, but to date - after 3+ months, all they have done is taken our $7K and moved on. Jeff and Tony made up some fabricated story of needing a "soil test" which apparently was never done. Does it really take 6 weeks to get soil test results? Now they refuse to respond to messages. So for $7K plus we have a poorly built stone bench and a lawn of dead grass. The stepping stones are nice - but $7K is a bit pricey for a few stepping stones placed in a bunch of brown sod. We will be taking legal action soon and reporting this company to the Better Business Bureau. Jared Johnson"
Jared J on August 2018