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Common issues discovered during a chimney inspection or cleaning include creosote buildup, cracked liners, structural degeneration or masonry degradation, and obstructions such as blocked flues or animal nests. These issues are potential safety hazards that can lead to combustion problems or poor air quality if not addressed.

It is generally not safe to live in a house with smoke damage, as even minor damage can pose long-term health hazards and structural risks. While it might seem safe temporarily depending on the severity, you should relocate if there is major damage or visible soot. Smoke smells and residue contain dangerous particulates and chemical compounds, including carcinogens, that are hazardous to breathe and can cause respiratory issues. These signs of damage are not always visible but can have dangerous short-term and long-term effects on your health, belongings, and your home's structural materials. You should not stay in the house until a trained professional from a smoke remediation or restoration company has assessed the damage and determined it is safe to return. Your insurance company may cover the cost of alternative housing while the professional work is completed.

In many cases, homeowners insurance covers smoke damage remediation, but coverage depends on the cause of the damage and the specifics of your policy. Typically, damage from a house fire, wildfire, or even a fire in a neighboring home is covered. However, damage from cigarette smoke is generally not covered.

Before filing a claim, review your policy to understand what is covered, such as restoration costs, replacement of damaged items, and temporary relocation. It's crucial to document all damage thoroughly, including to furniture and personal belongings. Contact your insurance provider promptly to start the claim process and get an evaluation before hiring professionals. Your insurer may also provide a list of approved smoke remediation companies to streamline the process.

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive and unstable gas that effectively neutralizes smoke odors through a process called oxidation. It 'donates' its extra oxygen molecule to the organic compounds causing the smell, altering their structure and eliminating the odor, with oxygen being the primary byproduct. This method can be effective on building materials and furniture. However, because improper use of an ozone generator can be dangerous to your health, this treatment is best left to a professional.