United Home Services

The workers changed the price from the quoted 450 to 750 in the middle of the job. I was not provided a receipt and I also followed up and still no receipt.

Eli was our tech and he was wonderful! He took pictures of the ducts then showed me pictures of other vents he had cleaned and oh what a difference! He explained all that he would do and how it was done. He presented his certification to work in Utah and liability insurance. I had no second thoughts and didn't look into any more companies and hired United Home Services. Eli was very thorough and efficient He recommended a maintenance cleaning every 2-3- years. I have this date marked in my calendar for 2027. Here's hoping Eli is my Tech!

Hired United home services to do their introductory clean vent package which included unlimited vents inspection of air ducts, and use of their vacuum. Immediately the technician wanted to upsell a package going from $100-$1300. When we refused and just wanted the starter package, he got physically upset. He tried two more times to lower the price going down to 900 and then down to $650. He said he could even have his own company on the side, do it if you wanted a cheaper option. After politely refusing again, he ended his work refused to do the rest of the vents and then sat in a chair demanding to be paid before you left. The payment option was weird asking for cash or to be Venmo. We had previously asked if we could pay online once the service was completed and the receptionist said that was fine. We ended up just paying him so that he would leave. The whole situation was awkward and confrontational. I wouldn?t recommend this company.

I had a bad experience with this company, would not recommend them for other jobs.

28 July contacted American Home Service United.com. Was quoted $129 for duct cleaning. Appt was set for July 29 between 8-11. Tech (Lucas) arrived at 9:13 AM, spent some time in attic. I heard nothing so went to garage and saw his feet dangiling from the opening to the attic. Watched for 10 minutes. He then desended and told me Appt was made with American Home Service United .com 28 July for 29 July between 8-11 AM. A tech (Lucas) arrived at 9:13 and entered the attic soon after. I did not hear any movement so went to the garage where I observed his feet resting on the ladder rung for a full 10 minutes. He then desended and showed me pictures of mold(?) and told me there were leaks in the vents. He quoted $1200 to clean, seal, and use a chemical to sanitize. I could not accept so he went to his vehicle to call management. He returned and lowered the quote to $950. I still thought it was too much. He then offered only a chemical treatment for $600 and I said I need to think about it. He then gave me his personal phone #606-221-7897 and told me I should pay $129 for today. My reply was for you to tell me all that is wrong here. I felt something needed to be done because I have been sneezing and have had a runny nose lately so I said would you do the chemical treatment for $ for 500. He accepted and began unloading his equipment at 10;56 . He did use a chemical, I could smell it.

Yes, excellent

Very satisfied with the cap damper repair service. Professional and courteous every step of the way.

Job done!!!!

Friendly service. On time.

Robert said Simon, was very professional and helpful.

Basic service was fine, technician friendly but they kept trying to upsell things

Very helpful and good price.

they were 2 hrs late with no explanation the 1st time. They need to just verify with customers their confirmation process because they called me to say they were on their way but the number was blocked but they never left a VM. so they did the work but they quoted me 1200.00 to do a more thorough cleaning with a different machine and the brush etc which I agree is better- but not at that price. WE finally agreed on 630.00 but not sure if that was still over priced. The 2 guys did a great job and were professional but their cologne was so overwhelming we had to open all the windows and it gave my husband a headache.

Fast response, great customer service, ease of scheduling and was at my home the next day and the men that came out for service were professional, knowledgeable, friendly and thorough and completed the job in a timely manner. Very happy customer!!

I hired United Home Services based on the reviews on their website (mistake #1) and their low pricing (mistake #2). I was initially quoted $129, then $99 a few days later over text. However, when the technician arrived, who barely spoke any English, it became nearly impossible to understand the upsell options being presented to me. It was a classic bait and switch tactic. The price for a deep clean was suddenly $1150. When I declined, he quoted $500. How can anyone know what a fair price is when they can arbitrarily discount by 50%? Overall, the work was shoddy. They left all my vents closed after service. Mind you, it was 20 degrees out ? this left the house cold and forced the furnace to work harder than needed. My intuition is this was done out of spite since I only opted for the duct cleaning that was quoted at $99. Absolute garbage of a service and a terrible company. Look elsewhere. Shame on Angi for allowing United Home Services as an approved vendor.

Very friendly and professional. Reasonable price. I chose the deep clean for the extra money, which i found comparable to other providers. There is a noticeable difference in dust levels. Very happy with this service.

Quoted me $149 or $249 on the phone and I informed them my ducts were dirty and needed clean . The people that showed up were LM Air Quality not United Home services. They up sold me to $1044 and that included a senior and military discount ($150). First issue I had informed the 3 man crew that my hardwood floors were recently refinished and within 30 minutes I am having to stop their youngest member from dragging my dining table across my floor. 2nd issue My ducts are super noisy now from them shoving a shopvac hose down them. Now every time my heat kicks on I hear clanking metal from the expansion and conratravtion of the ducts. 3rd issue, which I did not discover til after they were done, my roommate left because dust and dust bunnies were coming out his vent in the basement. 4th issue was also not discovered til after, my return vent cover has a slight crease in it from over tightening with an cordless impact driver. I?ve received 3 more quotes since with highest being $600 for the same service. Last thing I am not prejudice I love and respect all, but when I have foreigners speaking a different language in my home I feel it disrespectful. Like what are you saying to them that you could say in English?

Gas fireplace would not light. I suspected the switch was bad and it turned out the technician confirmed that. However, he wanted to sell me a $750 remote starter. He said that the wiring and/or the switch could be bad, but he flat out refused to test both to see which was causing the issues, saying that they don't do that and prefer to just install the remote control and bypass the wiring and the switch. The remote starters can be purchased online for 40-100 bucks.

Quick and easy!

Eli did an excellent job! There's no more smoke and everything works like new again.

Although scheduling was a bit complicated as we had to be rescheduled three times, once the tech showed up he did a great job, was efficient and considerate. Very kind and informative.

They did a good job.

They did a good job.

Had trouble communicating and confusion about the price quoted

They were prompt.