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If your usually super soft couch feels crusty and rough after cleaning, it could be that you haven’t removed the cleaning product properly, you used too much, or you applied the wrong type. Always check the couch tags to select the right cleaning product, read application instructions carefully, and test on an inconspicuous corner. For fabrics such as microfiber, you can soften and fluff crusty fibers using a soft-bristled brush.

If the chemical compounds that make up pet pee haven’t been properly neutralized, the smell of urine can be reactivated with water and linger even after cleaning. You may also notice a remaining pee smell in carpets if the urine has soaked down to the carpet padding, which is more difficult to access and clean than the carpet itself.

While it may be possible to use a carpet cleaner on a couch, it is often not recommended and requires significant caution. Some carpet cleaners contain harsh or abrasive chemicals that are unsuitable for soft upholstery fabrics. To determine if it's safe, always check your couch's care tag, which dictates approved cleaning methods. If you decide to proceed, ensure the carpet cleaner has an upholstery attachment and that you are using a cleaning solution specifically designed for upholstery. It is also crucial to avoid oversaturating the fabric. Before cleaning the entire couch, always test the cleaner on a small, hidden area to check for potential damage or discoloration.

Yes, you can effectively clean and sanitize carpets, especially if you use an industrial vacuum with high-quality filters. Most pros will precondition the carpet and agitate the preconditioning solution for ultimate effectiveness. In some cases, even after thoroughly cleaning, you may notice that the carpet cleaning water still looks dirty. In that case, there may be embedded dirt or you may have mold in the padding.