Get matched with top carpenters in Palmer, TX

"Jordan and his awesome team removed the shoddy work of a previous carpenter and professionally installed the proper steel I beams across our recently remodeled home. Three load bearing walls had been removed and the less than adequate work of our previous contractor had begun to leave our roof and ceilings sagging below the maximum allowed measurements and was causing large cracks in our ceiling and walls. Jordans crew jacked everything back up to its original position while attaching the rafters to the new beams… An awesome job by Jordan and his crew. We can now rest easy as we work to restore our ceilings, assured that the dangerous situation we were left with previously has been properly corrected! Thank you so very much Load Bearing Beam Masters!!"

"Very professional. They were very easy to work with. I would recommend them."

"After 20 years of multiple home remodels in two states, we have never written a negative review for anyone. We decided to make an exception for IronWood. My wife and I selected IronWood for a small staircase railing remodel in our home. Juan Rodriguez responded immediately and came right out. We were sold on his pitch of IronWoodâ s quality, years of expertise, and turnkey service. We approved the quote of $6,850, paid a 50% deposit, and provided a detailed sketch of what we wanted. We asked if they would provide us CAD drawings, a typical process for anything custom-fabricated, and he informed us they only do drawings for new-build homes and not remodels. Fabrication would go off our drawings. Thankfully, I am an industrial designer so that was no issue for me to supply sketches with enough detail to build from. Or so I thought. Quality of finish â Straight unacceptable To be clear, our expectation is not perfection, but we would like something on par with price and of professional standards. IronWood has a â wing itâ , â close enoughâ mindset about fit and finish. Not only was the design we submitted not followed, simple measurements were wrongâ ¦ like consistent spacing of welded spindles. Gaps were so bad they had to break welds, reposition, and cut new holes in our brand NEW wood treads just so they looked more consistent. Then they never filled the holes at the floor from the old spindles which remain the most unattractive part (seen in photos). As well as the tread stain which clearly doesn't match in color or sheen. Communication â Below professional standards Communication between sales guy, office coordinator, and skilled trades were inconsistent and resulted in confusion and wasted time. Juan never returned to our home to inspect the quality issues with his trades. If your project goes as ours did, youâ ll be project managing it by yourself. Transparency â Nonexistent If you have any issues, good luck contacting someone within IronWood to complain. Juan flat out refused to tell us who his manager is or have them call us about the issues we experienced. Responsibility - Lacking After Ironwood attempted a â fixâ (yesâ ¦ these photos were taken after their â fixâ ), we asked another contractor to quote finishing the project to the point of acceptability. The team at Mosian, who has 40 years of award-winning remodeling experience, was shocked by what we were left with. Their quote was $970 to fix all the issues left by IronWood. Today: Pay us, or else! After all the emails, time wasted (project sitting uncomplete at day 45), and nearly a grand still needed to finish, we felt IronWood should deduct the $970 off our balance. Instead, they offered us $500 and threatened credit action if we didnâ t pay the rest. My wife and I know what to look for, and what to expect, as a finished product from home improvement trades, but with IronWood, BUYER BEWARE."

"This husband and wife team were both thorough and competent."

"The work was completed in the allotted amount of time. A great job done. The most impressive part of this experience: I have a situation that is very different from the normal request/requirement for home and/or office cleaning and have struggled to make the person helping with the cleaning understand my needs. This was a different experience: she immediately understood what I needed and how I needed it done. And she did exactly that. This is the most impressive housekeeping I have seen in a very long time."

"He did an absolutely wonderful job. His quote was exactly what he said it would be. He was friendly, took his time doing the job right. I would definitely be hiring him again for my next project."