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"I am going to be as honest as possible to help out the next person in their decision to hire him. First and foremost he is a great guy and friendly, he knows what he is doing and his workmanship is top notch. I initially hired him for a patio / porch and then a 3car garage. When he started it was going well and after I paid him a little more so he could get ahead, he would run out of material and would just leave without saying anything. His work was impressive but I felt he became complacent and started cutting corners because he ran out of money to buy materials. As an example: Not planning ahead, he left a portion of my roof exposed and the rain went into my home causing considerable sheet rock and insulation damage. He could have covered it to prevent some of the damage but his response was â I canâ t control the weatherâ . That was disappointing as I had to cover that bill myself. On the 3 car garage, I ran into the same problem. He started slowing down I was a little disappointed with the timelines. He would show up and work a few hours then leave. Despite me asking for a blueprint or plan. He failed to provide one. On several occasions he ran out of material and the work was delayed. The workers he had would come to me and say they would have to leave because there was no more material. I did notice that when you asked him questions he would get a little defensive. Unfortunately some of his hard work was tarnished by his lack of planning despite being paid in advance. Half of my structure remained exposed due to lack of planning on his part. Towards the end of the project he was piecing boards together and using left over scraps as patch up work. I did question him on a few things like hauling of the leftover material but he referred to the contract and said it was not in the contract. However, he was willing to charge me more money to get it removed. In order to end in good terms, I just wanted him to finish what he started and paid him to avoid further disappointment. I still have left over material to haul away, a few areas to patch, tape and seal. I would recommend him because of the skill he has however, I may or may not hire him again. I would let the next person know to MAKE SURE you read the contract very carefully, ask questions and request plans with a timeline or you will have to hire other people to finish his work. I have plenty of pictures to share if interested."

"Very professional. They were very easy to work with. I would recommend them."

"We appreciate the awesome job installing our shower door. Francisco was very professional and polite from start to finish. He and his partner left everything neat and cleaned up. We discovered that his company offers quite a few services and products so he will also be installing our storm door. Overall excellent job!"

"After 20 years of multiple home remodels in two states, we have never written a negative review for anyone. We decided to make an exception for IronWood. My wife and I selected IronWood for a small staircase railing remodel in our home. Juan Rodriguez responded immediately and came right out. We were sold on his pitch of IronWoodâ s quality, years of expertise, and turnkey service. We approved the quote of $6,850, paid a 50% deposit, and provided a detailed sketch of what we wanted. We asked if they would provide us CAD drawings, a typical process for anything custom-fabricated, and he informed us they only do drawings for new-build homes and not remodels. Fabrication would go off our drawings. Thankfully, I am an industrial designer so that was no issue for me to supply sketches with enough detail to build from. Or so I thought. Quality of finish â Straight unacceptable To be clear, our expectation is not perfection, but we would like something on par with price and of professional standards. IronWood has a â wing itâ , â close enoughâ mindset about fit and finish. Not only was the design we submitted not followed, simple measurements were wrongâ ¦ like consistent spacing of welded spindles. Gaps were so bad they had to break welds, reposition, and cut new holes in our brand NEW wood treads just so they looked more consistent. Then they never filled the holes at the floor from the old spindles which remain the most unattractive part (seen in photos). As well as the tread stain which clearly doesn't match in color or sheen. Communication â Below professional standards Communication between sales guy, office coordinator, and skilled trades were inconsistent and resulted in confusion and wasted time. Juan never returned to our home to inspect the quality issues with his trades. If your project goes as ours did, youâ ll be project managing it by yourself. Transparency â Nonexistent If you have any issues, good luck contacting someone within IronWood to complain. Juan flat out refused to tell us who his manager is or have them call us about the issues we experienced. Responsibility - Lacking After Ironwood attempted a â fixâ (yesâ ¦ these photos were taken after their â fixâ ), we asked another contractor to quote finishing the project to the point of acceptability. The team at Mosian, who has 40 years of award-winning remodeling experience, was shocked by what we were left with. Their quote was $970 to fix all the issues left by IronWood. Today: Pay us, or else! After all the emails, time wasted (project sitting uncomplete at day 45), and nearly a grand still needed to finish, we felt IronWood should deduct the $970 off our balance. Instead, they offered us $500 and threatened credit action if we didnâ t pay the rest. My wife and I know what to look for, and what to expect, as a finished product from home improvement trades, but with IronWood, BUYER BEWARE."

"This husband and wife team were both thorough and competent."