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Common issues discovered during a chimney inspection or cleaning include creosote buildup, cracked liners, structural degeneration or masonry degradation, and obstructions such as blocked flues or animal nests. These issues are potential safety hazards that can lead to combustion problems or poor air quality if not addressed.

Restoration involves assessing damage, cleaning, deodorizing, repairing structures, and replacing damaged items, following a detailed and systematic approach.

Hard materials like glass, metal, and hardwood floors, washable fabrics, and undamaged electrical appliances can often be salvaged after a fire, although it depends on the extent of the damage. For washable fabrics, make sure to use a phosphate mix during the washing process to extract the smoke smell. There are a few things you should throw away after a fire, like canned foods and cosmetics, even if they don’t look like they’re damaged.

Yes, most homeowners insurance policies cover fire damage and restoration, provided the fire was not set intentionally or caused by negligence. Accidental fires, such as those from electrical issues, cooking, or gas, are typically covered. Your policy will usually cover emergency services like roof tarping, the full cost of remediation and rebuilding, and may also cover alternative housing while your home is being restored. You will be responsible for paying your policy's deductible. It is important to check your policy details to see how coverage is calculated—it may be for the full replacement cost of damaged items or the actual cash value, which accounts for depreciation. To expedite your claim, contact your insurance company immediately and have all necessary documentation ready.