Clean Choice

They were good until their time kept getting off. For people who planning around our hours, it was hard but I was still ok. They rotate the people around to clean our homes, which were fine. Some were better than others, until the last ones. They barely cleaned anything. There was still dust on tables, console, they hardly mopped the floor, or cleaned the bathrooms, and vacuumed. This is comparing to the ones who came before. I logged a complaint to the manager. I was told I would never see them again, but at the same time, they ghosted me for that one complaints. I never made any complaints ever. When the job was done right, I still looked at it over the whole thing and accepted it. That last time was unacceptable. But then how they handle the complaints and ghosted me when i asked for an appointment, that was unprofessional. For a company like that, and instead of making a change, turned a customer out for a complaint because their staffs were under-the-qualifications. I do not recommend them anymore unless you think you won’t ever make a complaint.

I have been pleased with their work and I have no complaints about their service nor their work.

Well done, no problems

Wonderful! Communication with the office was great, the maids arrived at the time indicated, they were very pleasant and friendly. They worked hard the entire time, and did all that I asked. The house was very clean, and pleasant smelling. I am so thankful for this company, I have used them many times and plan to continue to do so. Thank you!

Awesome work, great staff

We had family coming into town in 2016. I found a coupon on Angies List for a six or eight hour deep cleaning. Clean Choice came out and did an incredible job. Since then, my wife and I have used them twice a month. Once, they accidentally broke a treasured trophy. But they stood behind their work and covered the cost of replacement. The women who come out are the same crew. This allows us to feel comfortable with those who are in our home. They work for the entire two hours; heads down and cleaning. They also have flexibility in what is cleaned. So, if I have a room that hasn't been used, then we can work on something else. Overall, I'd very much recommend them. If you are unsure, look for one of their coupons here on Angies List.

AWESOME!!!

The ladies got right to work and the house looked great!

As usual, the maids arrived on time, went straight to work, were pleasant and did all that I asked. Very thorough job. No problems booking or communicating with office. Very pleased!

They were prompt and had great attention to detail.

I've used Clean Choice periodically for 5 years. Our service started out great, but over the last few sessions, it had deteriorated. This past time caused me to declare "never again." We had 3 ladies who arrived late (this was a frequent problem with this service) and they did not take care with our things. The previous time they broke the hose attachment on our vacuum. We just absorbed that one and didn't say anything. This time our Rowenta iron was dropped or knocked over and it no longer held water so we had to buy a new one. In addition, we have antique stained glass windows hanging in our kitchen nook. I guess one of them decided to try to clean the blinds behind them, but she knocked one of the hooks out and left the window swinging by one chain. A miracle it didn't crash totally. That was not fun to level and repair. When I first started using them, my home smelled lovely and looked very clean. This time I walked in and there was an overpowering Pine Sol odor. I had to burn candles to get the smell out of the air. This crew just seemed in a hurry and inexperienced. When I contacted the company to let them know I had these issues, there was no apology at all. They just texted me and asked if an hour of credit would suffice. Considering my iron costs more than that, I said no and have not received any further response to my requests. I can't recommend anyone using them based on the deterioration of the service.

Pleased with the work done

Great Job!!!!!!

All was amazing, as usual. Great communication with Melissa in the office. Maids arrived on time, as promised, they were very pleasant. Worked hard the entire time, and did all the cleaning I requested. Couldn't have asked for more!

Did a great job, highly recommend.

As always the ladies did a great job!!

They did a very good job. I may even say a great job. Let me put it this way, the next time I get my home cleaned I will call them to do it. They are trust worthy, and doing a really good job.

it was fine. I thought they would clean the oven (wipe out after cleaning) but that was the only item not completed.

We have used Clean Choice several times. The ladies who come follow our instructions and our house looks and smells great. The only problem we've had is that they are usually 15 minutes late and it makes things tight for us to get to some afternoon appointments and to get out the door to go to work if I need to give them instructions before I leave.

The 2 ladies were happy and cheerful and came in and went straight to work. They worked diligently the entire time period right up to and even over the end time. They cleaned expertly and finished with a final sweep and mopped their way to the front door to leave per schedule. I was very happy and will be using them again.

Wonderful, as usual. The two ladies arrived within the time set, very pleasant to work with. They did all that I asked, and worked hard the entire three hours. I have used Clean Choice several times and they have done quality work each time. Melissa, in the office, is great to work with, communicates well and is very polite and professional. I am blessed to have found this company!

Efficient and professional!

Well done , timely perfect

Amazing as usual!!!

They did a great job. They did and cleaned areas I wasn't really expecting them to do. Lets just say They did above and beyond my expectations. They are worthy to be hired. Trust worthy, satisfaction worthy, and trust me when I say, Just leave it to them to take care of you. I will hire them from now on. I only wish I would have hired them sooner. Thank you. You deserve an A+ James in Arlington