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"I am disappointed with the couple of mistakes that were made but my two cabinets are now installed and look great in my laundry room."

"We hired David to complete some updates on a newly purchased home (retile, paint, update fixtures, replace deck and install new appliances). He kept reiterating it was a “very simple job, very easy” that would take 4-6 weeks. Unfortunately, that expanded into 16 weeks (yes, 4 MONTHS) of never-ending frustration. Many days there were only one or two unskilled laborers on site puttering without any guidance or supervision as David popped in only once or twice per week (and he repeatedly chastised me for stopping by my home daily and raising concerns). The job took 4 times as long as promised because the workers just weren’t able to complete things correctly the first time (and often not the second, or third attempts); they also repeatedly expressed they didn’t have tools and supplies to perform the job correctly. There were many days when no one showed up to the site. And when they did come to site, they exhibited complete disrespect for our home, leaving food and drinks spilled throughout the house (welcome rats and roaches!), dropping trash all over the yard to blow into neighbor’s yards, pouring paint down the sink drains, etc. We are still working through correcting issues ourselves 4 months after the job was “finished”. The photos show a few samples of DTS’s work: 1. We purchased Italian-made porcelain tile through Emser with rectified edges (to allow for thinner grout lines), not cheap China-made ceramic tile with inconsistent manufacture. However, DTS did not perform surface preparation prior to install and was unable to lay the tile level so sharp corners and edges catch your feet throughout the house, requiring shoes to be worn indoors now. 2. DTS insisted on sanding/sealing ½ the deck at a time and completed the second half during wet, rainy weather over our protests. That second half mildewed under the seal and the sealant is now chipping off. When contacted, David Steiner stated there was no warranty on this work as he didn’t make money on this specific portion of the $37,000+ job (even after he charged an additional $1300 to sand the deck as the original contract only itemized building and sealing it, not the needed preparation of sanding). He texted: “I can not warranty work that I did at cost…..if you want that section to be redone – you have to pay for it”. So 3 months after we paid $13,350 for a new deck this is what it looks like. 3. We used redwood for the deck, purchased through DTS from Allen and Allen at a premium price for better durability than pine or cedar. After building the deck, the installer applied white caulk (yes caulk!!) all over the wood, including over screw holes and where any two pieces of wood met. When he proposed this idea, we repeatedly told him not to do so. After caulking, he applied some kind of stain over it to try to hide it; all of the light colors in the pictures are caulk, not wood tones. Three months later, random slashes of stain are now visible everywhere as the sealant is failing. 4. Despite repeated request to please respect our house, we daily found a sink full of construction debris, paint, etc. as they poured trash and paint down the drain and into the septic system. 5. Our kitchen vent hood never worked properly after installation: it was very noisy and didn’t have any significant suction/air flow. When we opened it up, we found out why: rather than using the correct straight metal pipe for unobstructed air flow, DTS used flex conduit and just jammed up an entire roll (rather than trimming it) so the air space was almost completely occluded by yards and yards of excessive flex conduit."

"We hired DJ Construction for a bathroom remodel. The contract stated that it would take 18 to 26 working days to complete the project. I was very happy with the demo process. His worker came every day on time, worked all day, and cleaned up before he left. DJ went with me to pick out tile and told me where to go to pick out granite and cabinets. He used a licensed plumber to do the required plumbing. Problems began with the installation of the tile. DJ charged me for an upgrade on tile installation to a staggered pattern (brickwork). Since the tile was the same for the walls and floor, I requested a herringbone pattern for the floor to set it apart from the rest of the bathroom tile. He said that the brickwork pattern would normally take a day for installation, but the herringbone pattern would take six days. However, he never said he couldn't do it - only that it would take longer. About halfway through the floor installation, I pointed out a couple of areas where the tiles didn't line up, leaving sharp edges that were not only noticeable but would catch your toe and cause injury. They told me it was because they didn't level (or float) the floor. They replaced several tiles in one area, but it did not correct the problem. I told DJ that those corners were not just sharp on the toes but would likely break from people walking on them. He advised that it was due to the pattern because the tiles are not all uniform. We talked about it at length, and he would tell me that it was because of the design, and then he would say it was because they didn't float the floor. His final answer was, "this is as good as it gets" because of the pattern. However, when taking a closer look at the shower that was installed from the pattern HE picked, it had the same, very visible issues as the floor. So, I told him I didn't think it was the pattern because the shower has the same problems, but it wouldn't cut anyone's toes because no one would be walking on the wall. Then they said it was the tile - which he helped me pick out and never said they didn't know how to install it properly. I finally asked if he would be happy if this were his floor, and he admitted he would not. He acknowledged that it was poorly installed but that he would not fix it because that was the best he could do. DJ said he would send his handyman back to attempt to fix the floor tiling with grout, but after that, "by law," he could send a final bill, and I would have to deduct the cost to fix the problems. He advised that I should call a couple of other tile installers to get bids. However, after speaking with three contractors, they've all stated there is no 'fix' for the improper tile installation. These tile installers advised that DJ should complete his contract by hiring a tile installer rather than a handyman because DJ has better access to the tradesmen who can correctly install the tile. I relayed all this information to DJ and didn't get a response. Finally, I sent him a letter with a deadline for resolution. He responded by asking when we could meet to discuss my concerns again. I gave him a date and time, asking him to respond with his confirmation. I did not receive a response, nor did he show up. While he did 'complete' his installations within the 26 days, it appears that the poor workmanship throughout the bathroom may be a result of cutting corners to make his deadline since he seemed to be so concerned that the pattern would take six times longer than his original plan. Now I am left with an unfinished bathroom with sharp and dangerous installation issues and a contractor who won't complete his contract or respond to my requests."

"Great! Good service, professional, good people, fair price."

"Wonderful service they did a great job and they were very professional."

"they did a good job so it seems. it was much later that I took a shower and discovered that the hot water side didn't work because the handle only went to the neutral position instead of all the way to hot. I emailed them twice, called them twice. I just finished 2 times with their online chat and was transfered to a voice line and both times their system hung up on me. I had already gone to Home Depot and they put an order in and so far I haven't been contacted."

"He did an excellent job. My family and I were very happy and satisfied with the job he did."