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Hard water stains are caused by hard water. Hard water contains a lot of minerals, like calcium and magnesium. When water on your glass surfaces dries out, the minerals stay behind and stick to the glass. This results in a residue that looks like white cloudy or streaky spots. Call a pro to install a water softener to banish hard water problems.

A vacuum with a hose attachment or a lint roller can easily remove dust from your window screen. Pressure washing window screens is another option, but you should make sure you have the appropriate nozzle and pressure setting to avoid doing extensive damage to your window.

Most jobs take 2-8 hours, depending on the number of windows, height, and difficulty of access.

Yes, you should plan on being home when a window cleaner is cleaning your windows. The professional will clean both sides of the glass and will likely disassemble parts of your windows from the inside to clean and inspect the inner components, including the balances and weatherstripping. Much of this work requires interior access to your home, which means someone will need to be home to provide access to the window cleaner.