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Whether or not keyless door locks are safe and trustworthy depends on the visibility of the programming code—and a trespasser’s determination. Even if you carefully guard entry and programming codes, those trying to break in may be able to crack open the lock’s faceplate with a screwdriver and change the codes. The same goes for manual models.

Some find smart locks the safest option because it’s harder to manipulate codes without access to your phone. But it’s possible to get hacked even then. Consider installing an extended security system, like door and window alarms or surveillance cameras, to enhance security. 

When the temps drop, sometimes you need to thaw a lock to regain access. Options include warming the key with warm water, applying a de-icing spray, or using a hair dryer on low heat. Avoid using boiling water to prevent damage. To prevent future freezing, consider installing a cover or shield over the lock to keep water and ice out. Remember to be patient and gentle during thawing to avoid damaging the lock or key. If all else fails, consult a professional locksmith.

While a strong conventional deadbolt offers enough security for most homeowners, if you’re looking for extra features beyond just simple locking, smart deadbolts are the way to go. Smart deadbolts allow for keyless entry using your phone or a code, remote access in case someone is locked out, and features like temporary access codes, automatic locking, tamper alerts and entry-exit monitoring. Smart deadbolts also come with downsides: they rely on batteries and wireless networks and are potentially vulnerable to hacking by skilled home intruders.

First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.