"Super helpful and willing to go beyond for excellent customer service. I will hire them again!!"

"Great experience. Work done on time and good follow up and communication throughout. Friendly quality work. Would hire again."

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Anybody with a chainsaw and a pickup truck can call himself a tree trimmer. Rainhunters is a real company that will be around if you need them later. They are insured and post their insurance info on their website. You won’t get that from a guy with a pickup truck.

Rainhunters are professionals. They do top-quality work at a fair price. We interviewed three other companies and chose Rainhunters because of the professional way they presented themselves. Being members of the Better Business Bureau, having a website ([*** Link removed ***] posting their credentials and awards and being able to accept credit cards all made us feel more comfortable with them than some others. The fact that they listened to my concerns clinched the deal.  

I was most impressed with Rainhunters. I love trees and have seen too many butchered by tree-trimmers who wield chain saws like weapons to defoliate trees instead of tools to sculpt then and help them live better and longer. A tree is a living thing that should be treated with love, not just a trimmer’s paycheck.

I have a pool and contrary to most pool owners, I like having the limbs overhang to provide shade and a more natural atmosphere. When the owner, Ricardo Prieto, came out to give an estimate, he understood what I wanted and respected it. Some other companies tried to talk me into doing things their way instead of the way I wanted.

My wife was afraid that the trimmers might make our lovely old oak trees into “lollipop” tress like you see in parking lots and around commercial buildings. We conveyed that to Ricardo and he assured us they would not do that.

The crew was delayed coming out the first day, but the office called to let us know. That made a very good impression. So many service people don’t have such courtesy. We appreciated it.

If you don’t speak Spanish, you can always call Ricardo if you need to communicate anything. He will come out for the initial estimate and translate any concerns you have to his workers. Plus he will show up with them in the morning – at least he did with me (but maybe I was a challenging customer).

When the guys came to do the work, they were careful and asked before cutting too many branches, which was quite a relief. They were more concerned about making the customer happy than rushing through the job. Additionally, they were quiet, using a machete when appropriate, a small chainsaw that didn’t rouse the whole neighborhood and a small wood chipper. Plus, unlike other crews I’ve seen at neighbor’s yards, they did not have a radio blasting. We appreciate that some neighbors might not want to join us in this project by being assaulted by noise.

Overall, it was a great experience. Mike Nelson, McAllen.

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"Jeff was in time and worked quickly. He did an excellent job at installing our glass shower door."

"Great job. Great customer service"

"Very well; we were well pleased with everything. Workers were very efficient and courteous. They even performed some minor tasks that were not in the original work order (at no additional cost).
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"They were very helpful in helping me with solutions for the fence I wanted to have. They were patient with me and gave me options. They helped me build a shelter for my water pump and it was all reasonably price. Iâ m very thankful for their help."

"Pays good attention to detail communication is very good and does a very good job."

"I love the fact that they were not afraid to offer different suggestions. And even though I thought I had in my mind a pretty good picture of what I wanted, it wasn't until I was able to see how much better there suggested color palette and design worked better for the space. They take their time and pay attention to details. They did other work outside the scope of the plan and didn't charge extra. I will be hiring them again for future projects."

"Did an awesome job! Very clean,punctual and reasonably priced. Will gladly recommend him!"