Get matched with top fountain pros in Cedar Park, TX

"I had used another company before them and work and recommendations were not done properly. Douglas however was excellent. They were very thorough and took time to review my situation. I would highly recommend them and I would definitely hire them again."

"Was not happy with the install. Lawn was not level afterwards. Pex for drip system was apparently installed without retaining clips, so in exteme heat the connections tend to come loose as the pex expands. Warranty service was unsatisfactory."

"Amazing, the guys are professional, detail oriented, stayed on time with the project, was transparent with the cost of the work and left our house clean!"

"Went great! Coy the inspector called ahead to let us know when he would be arriving. When he got here, he was very courteous and answered all my questions while using an electronic leveler to check the foundation. Clean bill of health for the house at no cost. A terrific experience."

"I've previously written a 5 star review for this company (May 2018) after they installed new sod in our front and backyard, replaced the irrigation system and had a fence put in. All in all, it was over $10k worth of work and it was done exceptionally well. After the work was done, we used the landscaping services every few months to clean up the edges of the yard (in addition to our weekly mowing we do ourselves). We have always paid the standard $45 per visit and were happy with the service provided. One month ago we scheduled this same service and I was told that the new price was "$45 per man hour, including 3 workers". I took that to mean I would be charged per hour now instead of the flat fee for the visit. Well imagine my shock when our card was charged $170!!!!! For lawn mowing, edging and mowing the dirt areas close to the ground. The same exact service we have been getting for the past 18 months! In fact the service this past visit was well below the standards of previous visits. I have spoken with numerous office staff regarding the ridiculousness of this price. They said that the price is now $45 per MAN per HOUR! The yard people were here for 1 hour and 15 mins. It took so long because they first blew all the leaves into the grass, mulching them in and turning our yard completely brown. We are selling our house need it to look perfect so I had to ask them to please rake it all off the lawn. This resulted in an extra 30 mins of work. Besides that mess, WHO PAYS $170 to have their lawn mowed?!?!?!?!?! Our yard is not even a large yard by any stretch. After fighting them on this for the past 2 weeks, I received a refund of 20% ($30). I am so deeply disappointed in this company for rearranging words in their pricing in order to charge 4 TIMES the amount as before. It is such a shame they have resorted to doing business this way. I will never use this company or recommend them to any of my friends or neighbors again."

"installation estimate was supposed to be 2-3 hours, they worked for 3 hours 15 minutes. The installation estimate was (labor rate)x(2-3 hours) + parts. The estimate did not disclose if 2 technicians are sent instead of 1 without my knowledge, I essentially had to pay the labor of 2 technicians. what was supposed to cost (labor) X 2-3 hours turned to (labor) x 5 hours. I was charged an additional 2 hours labor. I can't speak of quality of work or technician professionalism, I was not at home nor can I judge their work, it is outside my expertise."

"These people are either idiots or thieves. My review is strictly based on pool repairs and not pool maintenance. If you don't want to replace the equipment 2 years hiring Patriot, you should consider using someone else. DO NOT TRUST JAMAAR. We have used Patriot Pool and Spa for several repairs and would NEVER consider using them again. There is a clear trend that the work they do is not up to standard and on 2 separate occasions they tried to bill us for work that should have been covered under warranty. They replaced our pool pump in January of 2021 and had to return to fix it less than 18 months later because the brand new pump cracked. Here is that email exchange. Me, "We had our pump replaced in January of 2021 and on the paperwork it mentions a 2 year warranty. Would this not be covered by warranty? I'm curious what the charge of $882.92 would be for. Also, are we sure the entire motor needs to be replaced? Could the issue be something less intensive? " Jamaar. "The charge would be to replace the motor of the pump, but that won’t be needed because it is under warranty, so we will get you set up for a warranty visit." They replaced our Polaris pump in April 2022 and had to do a warranty call for that twice in a year because it kept not working properly. One repair was January of 2023 and the second was June of 2023. The front housing on the Polaris unit cracked. One time I asked them to replace my "pool pump timer" because it had stopped working. Me, "It appears like the timer for my pool pump is no longer working (photo attached). When I look through the visual motor check it does not appear to be moving. The timer for the polaris pump is moving and still working. " The tech who came out replaced my polaris timer instead. When I pointed out that they had switched the wrong unit they tried to bill me for the labor both times. Good thing I had pictures and emails to show them the mistake was on their end. Again, they acted like they did me a favor by making this right and correcting their mistake. When I spoke to the tech on the phone he told me he had not notes from the day and was going off of memory. Now my pool heater stopped working. They replaced this 5 years ago and have worked on it since then. They are saying that it wore down due to bad pool chemistry. The weird thing is we hire a professional pool company to maintain our pool so that seems like it should have the correct chemistry. After all the things that we feel Patriot has done incorrectly over the years it is very hard to trust what they say. Fool me once..... One positive note; Chris W. is a good technician. Customers beware...when working with this company, especially if Jamaar contacts you, I would highly recommend you be skeptical of what he tells you and correspond 100% in writing so you can show them the receipts when they inevitably mess up things."