Get matched with top sonic cleaning pros in Beach City, TX

"Monday they were running behind. Appointment was for 11:00 they arrived around 11:30 and started working at 11:40. They started upstairs which took about an hour and half. Down stairs took about four and a half hours. I provided a lite lunch for them around 3:00. The lady cleaning my bedroom asked about a bag with papers I told her it wasn’t trash. I called Ms. Sonya to ask if the were suppose to dust lamp cover. I sent her a picture and she said yes. Around five I noticed that they had not started mopping. I asked about mopping again I called Ms Sonya to confirm that they were suppose to mop. Overall they were good and I told Ms. Sonya so. Tuesday night my husband noticed his cane was broken. I spoke with Ms Sonya early Wednesday morning and told her his came had been broken she said she would speak with her ladies. I sent her a picture of the broken cane. She called me back and said that the lady didn’t break it. I told Ms Sonya that we couldn’t find the broken piece in the room. She went back and forth with me about her lady would have said something. I told her I was going to look in the trash and then she said that maybe it was swept out. It was in the trash and I sent her a picture. She asked how she could resolve this issue I told her I would check with my husband and get back with her. My husband said he wanted to be compensated monetary. Thursday morning I sent Ms Sonya a picture of the wood and examples of carvings of the wood around 100.09. She started texting me back that I should have said something before they left. I explained to her that I looked to see if they I cleaned everything. I didn’t think about looking for something broken. In her texting me she stated the her ladies said the house was a mess and sent pictures they had taken. I told her first of all the didn’t ask permission to take pictures nor did they tell me pictures were taken. Also I knew my house was a mess. My husband fell twice in October an was recovering from surgery. While he was recovering I had to have eye surgery. So yes the house was a little messy that is why I hired a cleaning service. She said he’s ladies did a good job and she didn’t care if I gave her a bad review I tried to explain to her that the service was not in question it was the broken item. Ms Sonya final comment was Again, I asked you if everything was okay and you said yes. Finally, you can't make a bad comment about my work because it turned out perfect, and you verified it. Thank you and Best Regards I never said the work was perfect. I said the work was good."

"They came at agreed time. I have them more work because they were sincere and did their job."

"Very good service."

"Team was very helpful via communication in helping me get to the root of my problem."

"Kenneth and his team were incredible. They took such great care of us. My family home had been unoccupied for a year, and I desperately needed cleaning before my parents came back from out of town. Kenneth and his team cleaned the whole house and made it spotless! I highly recommend it!"

"Thank you for responding to my concerns about the installation of gutters on my flat roof during the summer. I selected Berger Home Services to install two sections of gutters on each side of the chimney and over the balcony for a cost of $900 plus tax. App. $76.50 = $976.50. This installation of gutters was to prevent water from flowing over the roof and causing damage to my roof, balcony, and the sliding glass door trim. Hank Smith was my salesman, and Eric was the customer service manager, who guaranteed that if the company installed the gutters incorrectly, they would make any necessary repairs or replacements. I mentioned that neither of the men is employed at Berger Home Services, and Omar is the man I was asked to speak with. Omar requested pictures, and they were sent to him. I knew nothing about gutters, so I was unaware that an edge drip was not installed; instead, the installers nailed the gutters to the metal trim around the house. I called Eric several times about water seeping down between the roof and the gutter. Eric ordered a flash to help prevent water from flowing over the gutters. That was not the problem...water was flowing between the roof and the gutter. Eric had the men return to add a lot of caulking. Now, the caulking is cracking, and it is so thick that it causes water to pool and dam up an area. Omar will not return my call to set up an appointment to correct the problem and add an edge-drip. My computer will not accept pictures anymore from my phone, so I will be glad to forward/text them to a phone. I am trying to prevent a lawsuit that is being suggested to me ...so let's see what we can do to move forward and see what you can suggest. All I want is the gutters installed over an edge drip, not a make-up job."

"They are very nice people, and are willing to work the price out with you. Fast and effective perfect cleaning, really happy with the job."

"Great company to work with, everything was done correctly and the work was complete on time."