"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"With both building and architectural experience, Wally Westbrook has an excellent understanding of what is needed to achieve the best, and very different, end results for personal homes and investment properties. (He has helped me with both.) I particularly like his ability to understand what a site warrants. For example, he advised that an investment property did not need the size addition I was contemplating to achieve the result I wanted. He looks for cost effective ways to add a "wow" factor to even the most basic house. As if those qualities are not enough to recommend Westbrook Design, Wally is also a pleasure to work with. I will definitely use his services again."

"Our storage building build was awesome. It came out really nice and was was done quickly. Their work ethic is beyond great. They go above and beyond what is required."

"Willie and his team did fantastic work. After contacting numerous other "foundation experts", Willie provided the best plan and backed it up with his overall knowledge and certification/training in basement/foundation repair. He and his team do great work and take no short-cuts when it comes to the overall quality of the work. He also was very flexible when other requests were made and he gladly accommodated. He has a passion for his business, customers and takes great pride in his work. The basement and porch are now fixed and look great. Best of all is that we have confidence the work performed will last."

"The first company that was assigned by Choice Home Warranty did not show show or call for the scheduled appointment. I was told to contact the company, but I was not satisfied with the response and the new appointment. After complaining to Choice Home Warranty, they paired me with another company (HT Handy Works LLC). My plumbing issue was not covered under the warranty, but the company was able to resolve my problem, although it was costly."

"Renovation began 5/13/2013. Estimated to be a 4 week job. Work ended 10/25/2013. There were many delays due to their family illness and material orders taking twice as long as expected. The tile work was sub-standard and had to be redone. The tile redo was not much better than the original, uneven grout lines, irregular cuts and wavy walls. I would not use them to do tile work again. I would not use them at all because the distance (Brownwood to Abilene) seemed to be an inhibitor to their punctuality."

"They don't use the same contractor. You don't always get the best. It's cheaper for major repairs. They cover everything, parts, labor."

"They have built several buildings and poured a lot of concrete for me over the years. Very good workmanship. Highly recommend. Plus good people."

"They are a pleasure to work with and do outstanding work with attention to detail. Javier (who was once a building inspector in Harris County) is a perfectionist."

"They have built my house from the ground up and I could not be happier. They are honest, hardworking, Christian men and they have built my home as if it were their own. I highly recommend them!"