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Generally speaking, you should clean your windows and any associated fixtures and treatments every six months. Otherwise, clean them as needed to keep everything running smoothly. If you live in a part of the country with especially hard water, you may have to clean them three or four times per year, and the same goes for areas where insects, pollen, dirt, and other debris can soil your windows and potentially cause issues with the moving parts.

Well water can leave ugly marks on your window. A vinegar-water spray will remove most well water stains from your windows. However, you can also use a baking soda paste if the stain is too stubborn. Consider applying waterproofing protection to the glass surface after cleaning for long-term protection. A protective film or spray layer also makes it easier to remove the water stains next time.

Yes, you should plan on being home when a window cleaner is cleaning your windows. The professional will clean both sides of the glass and will likely disassemble parts of your windows from the inside to clean and inspect the inner components, including the balances and weatherstripping. Much of this work requires interior access to your home, which means someone will need to be home to provide access to the window cleaner.

Most jobs take 2-8 hours, depending on the number of windows, height, and difficulty of access.