Get matched with top stucco pros in Rickman, TN

"First, I tried calling Angie’s list several times on phone to complain. I was just transferred from one person to another person. Finally I tried a different number and got a person who sent this link. Tried doing this back in June and by the time I finished writing it all, the computer acted weird and all info I put in was lost, not saved. Maybe that was on your end. At any rate, I’m going to make it shorter this time and get this legitimate complaint to your company once and for all. I previously/originally hired John (JRC HOME IMPROVEMENTS JHI) last November. All went good on that. Contacted him again early part of May to hang shelves, towel bars, curtain rod, couple pictures. Also told him wanted new weatherstripping around kitchen door, coming from garage. Basically the guy talks A LOT. When I showed him door, he then proceeded to tell me how it was messed up, blah, blah, blah from previous people. I CLEARLY EXPLAINED TO HIM that I was only renting this house. He showed me a small area on door that he said he could fix. I agreed to it because I thought it would be just that - a small fix. He got everything hung Monday. Came back next day (7th) to do the door. I left kitchen area, so I did not see that he had taken the entire door frame off. There was a lot of saw noise and when I came out to look, I saw he had entire door frame off. I did not say anything and I should have. He didn’t get there til almost 1:00, then left to get his son and didn’t return til almost 3:30-4:00. I was getting very upset by then. He finally got most of it done by almost 7. But it wasn’t all done as he said he had to come back and do small touch up paint. He had charged me $250 from day before. Which I paid in cash. He wanted $484.41 for this door. I think $219.41 is for supplies he bought to fix this door. I gave him another $200 in cash and put $284.41 on a card. I WAS SO UPSET, I JUST WANTED HIM GONE. The weekend went by & I finally called him Tuesday or Wednesday for him to come do touch up paint. I confronted him with it after he finished that up and basically said, this work was overpriced and I told you I only wanted some new weatherstripping and I come out here and you’re doing who knows what with this door….he said well I agreed to it and said he wasn’t giving me $200 back (I told him I thought he should give me back $200) then he asked which door would you like me to leave from? I feel I was OVERCHARGED VERY MUCH. for hanging a few things on the wall and new towel bars and tell him explicitly I only wanted new weatherstripping and HE suggested doing the work on the door, MAKING ME BELIEVE IT WOULD BE A MINOR, SMALL REPAIR AND IT TURNED INTO SOMETHING THAT HE CHARGED ME ALMOST $500 FOR? BECAUSE I HAD TO PAY $219 For the supplies- on detailed work that I never wanted to begin with? PLEASE CONSIDER GIVING ME A REFUND OF $200.00. THANK YOU."

"I only use James when I need some work done to my house. He responds fast, gets the work done quicker than just about anyone else I've ever used and seems very concerned with leaving his customers happy."

With over 15 years of experience, we take great pride in our experience, expertise, \nquality, and customer service that we provide to meet the consumer's needs. It is our \nmission to provide excellent workmanship and complete customer satisfaction from start \nto completion of a project. In order to understand the needs and expectations of our \ncustomers, we take great care to work and communicate with every customer in a \nprofessional manner. Our reputation is based on service, safety, and quality, regardless \nof how large or small the job.\n//\nCash, Check\n//\nM-F: 7am - 5pm