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Yes, frozen pipes can cause a toilet to stop working correctly. If the pipes are frozen, water cannot flow, which can lead to two main problems. First, the supply line to the toilet tank may be frozen, which prevents the tank from refilling with water after you flush. Second, the drain pipe itself can freeze, blocking water from flushing away. As a temporary solution for a non-refilling tank, you can manually add water, but this is not a long-term fix. To clear a frozen drain pipe, you can try pouring warm water into the toilet bowl or tank and then flushing, as the warm water may help thaw the ice blockage. Ultimately, the best course of action is to unfreeze the affected pipes to restore your toilet to full functionality.

In most areas, drain cleaning professionals don’t technically need a license, as they aren’t altering your plumbing system in any way. However, we recommend hiring a drain cleaning professional with a plumbing license and certification. Certified plumbers are more likely to provide professional solutions to drain clogs without damaging your system. They’ll also have the diagnostic tools and experience necessary to remove the clog entirely rather than providing a temporary solution, as a handyperson might. Use Angi’s state licensing tool to check your plumber’s professional licenses before hiring.

It’s possible to snake minor drain clogs yourself, provided they sit within a foot or two of the drain itself, but it’s usually best to hire a professional plumber regardless. Even experienced DIYers have a high chance of accidentally pushing the clog further into the drain using a drain snake or another tool, so hiring a plumber is the ideal course of action. A professional plumber can use camera equipment to locate and identify the clog, and remove the entire blockage to fix your issue permanently.

While you don’t have to run out and immediately buy a new toilet at the first sign of a clog, if the toilet keeps clogging because it’s a low-flow or poorly designed model, a new toilet may be the way to go. If your toilet keeps clogging, you can try using less toilet paper, adjusting the fill valve, checking the toilet vent pipe on the roof, and using a toilet auger to make sure nothing is stuck in the pipe or trap.